Tag: vision

The Wow Factor Works Like This

The wow factor.  Most have heard of it.  Many, even, have written about it.

Walt Disney perfected it, and made it “business as usual”, while others are still trying to comprehend how to do it consistently.

So how is it instilled in every employee of an organization?  That’s the vision isn’t it?  That all your employees, at every level, embrace the consistent, surprising and delighting, of all your customers.

And by the way, I’ve always said, “Consistency is the hallmark of Quality Service”.

Anyway, back to my original point.  I’m checking my gate number on the monitor and hear, “Over here”!

Michele, the TSA hostess, calls me over to the expert traveler line.  There is no line.  Sweet!  And I find myself smack on the receiving end of the wow factor – small, seemingly insignificant moments when an employee does something nice for a Customer.

I’ve never been invited through the expert traveller line.  She told me I could come back the next time I fly.

Thank you Michele.  See you next week.

Carpe diem, jungle jeff 🙂

Does Your Vision Do This?

Does your vision – personal, professional, or both – send a shiver down your spine when you think or talk about it?

What if it did?

What would it take?

As a professional speaker, a wise person once told me, “Jeff, if you look out at your audience, and they look bored, you’re boring them”.

To me, this means if I’m  bored with my thinking, and not motivated, excited or inspired enough, it’s my responsibility to take action.

There are many ways to figure this out.  It happened to me and I’m applying my best efforts to, as Gandhi said, “You must become the change you wish to see in the world”.

What about you?

Thank goodness it’s Monday.  Bring it on.  Carpe diem, jungle jeff 🙂

jungle jeff’s Top Ten List

jungle jeff’s top ten list:

Today, my personal Leadership recipe:

  1. Vision – number one, it must be compelling, and impossible
  2. Passion – passion is unlike yeast, we need a ton of passion
  3. Communication – more is better; daily
  4. Confidence – people love someone who believes “all the way”
  5. Structure – how great work gets done effectively, and quickly
  6. Teamwork – together, everyone achieves more
  7. Innovation –  fancy word for creativity; implementing creative ideas
  8. Measurement – you can’t improve what you don’t measure
  9. Results – this is why we are in business
  10. Fun – do what you love

Mix with courage, or, an indomitable will, and you have the opportunity to achieve what others say can’t be done.

Carpe diem, jungle jeff  🙂

My Vision for Disney Institute?

My personal vision for Disney Institute, what makes me work desperately hard to get the word out about this wonderful organization?

I’d like to help make Disney Institute a global household name!

Ask almost anyone, anywhere in the world, “Ever heard of Disney Institute”?

There are two typical responses:

  1. “What’s that”?
  2. “Oh yes, that’s the place where you can learn how to cook”?

In trying to run the business as if were mine, I’m seriously challenged to live with those answers.

Yet, if you spoke to the people who’ve attended a Disney Institute program, you’d get something like this:

  • “That was amazing.  We need to figure out how to get this integrated into our organization”!
  • “Disney’s business strategies and tactics could work for anyone”!

So, I know my purpose: To help them grow exponentially.

In doing so, they reach more people.  They reach more people, they help make a greater impact.  The greater the impact, the more the word spreads.  The more the word spreads, the closer they get to a household name.

Now, if I could just figure out how to say it and share it so others can see it.

Carpe diem, jungle jeff 🙂

jeff noel + blog =?

Hey, business blogs and professional networking are occupying a big part of my dreaming capacity these days.    How is it with you?   The dreaming part.

To me, dreaming is synonymous with vision, in my opinion.

How important is vision?  What is your vision each and every day.  This can be challenging to answer.

Why?

Because we often don’t think about it.  Why?  Because we are so busy trying to accomplish what’s directly in front of us.  Am I wrong?

Wanted to add a quick post  to share a vision that business blogs and social networking will someday soon be an energizing force to help make the world a better place.  I can feel it in my bones.

What are you passionate about?  What do you dream about?  Who needs to be involved?  How long do you have?

When do you find time to think of questions like these, let alone answer them?

I’m challenging myself to work harder and smarter than ever.  I hope you do what feels right for you, and for your organization.

To me, it feels like the clock is ticking faster.  The competition, working harder.  Carpe diem, jungle jeff noel  🙂