Paperwork playoffs, work

Consulting framework
A sheet of paper, three hand-drawn lines (6 boxes) and then brainstorm the DNA of past, present, future. The future isn’t listed on this sheet (yet).

In personal leadership, it matters little to walk to do the preaching, if not the walking is the preaching.

As paid work has instantly become a low-to-no priority big life choice, letting go is only natural.

However from my observations, most retirees procrastinate.

As i’ve always said, waiting and doing nothing are the twin siblings of self-destruction.

Just because i have room to continue storing all this ‘junk’, doesn’t mean it’s smart to let it sit. And then after i die, someone else has to go through it or ‘bulldoze’ it.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Message from Josh

Bob Iger on Time Magazine cover
An excellent CEO is an obvious choice. But what about every other leadership position? When does excellence no longer matter?

March 18, 2026, a message from Josh…

Dear Fellow Employees and Cast Members,

More than 40 years ago, my family took me to Disneyland for the first time. One of the first attractions we rode was Peter Pan’s Flight, inspired by the animated film so many families already knew and loved. I can still picture my father’s face when our pirate ship lifted into the dark. As we flew over London, he leaned in and said, “See, I told you. It feels like we’re flying!” I remember that moment clearly. It was joy. It was family. And it was Disney.

I have thought about that moment many times because it captures something essential about this company. At its best, Disney creates stories, characters, and experiences that people connect with deeply and carry with them for a lifetime. That takes exceptional creativity, craftsmanship, and thousands of people united by a shared commitment to excellence.

As I step into the CEO role today, I am humbled and honored to help write the next chapter of this company alongside this team.

The magic of Disney comes to life in many ways — through our films and series, ESPN and sports, our music and stage shows, our streaming platforms and consumer products, and our theme parks, hotels, and cruise ships. Each strengthens the others, extending Disney’s reach in ways no one else can match.

That puts Disney in a category of one. It was clear to me when I started here 28 years ago, and it is even clearer today. No one else can do what we do with the same combination of creativity, quality, and global scale. We reach people in more places than ever before, and every minute of every day, someone somewhere in the world is engaging with Disney.

We stand on an extraordinary foundation, and the priorities that will guide us forward are clear.

First, great storytelling and creative excellence will remain our North Star. They underpin every decision we make. We will continue to raise the bar, take smart risks, learn quickly, and deliver work that exceeds our audiences’ expectations and our own.

Second, we will embrace technology to unlock new possibilities. Innovation has always been part of Disney’s DNA. Used thoughtfully, it can empower our storytellers, strengthen our capabilities, and help us create more immersive, interactive, and personal ways for people to experience Disney.

Third, we will operate as One Disney. Our greatest advantage is not any one business, but how our global businesses come together. When our teams are aligned and working in a connected way, we can build on our strengths, reach people wherever they are, and deepen their relationship with Disney.

This transition comes at a moment when the world is changing faster than ever. While that can feel daunting at times, it is also exciting. Disney has endured and thrived for generations by meeting change with vision, ambition, integrity, and optimism. Bob Iger has led this company in that spirit, and I am grateful for his trust, mentorship, and friendship through the years.

It is a privilege to follow in his footsteps and lead this team, and I do so with a deep sense of responsibility and excitement about our future. This is an extraordinary company, and that is because of the talented, passionate, and dedicated people who work here.

That feeling of flying I had on Peter Pan all those years ago is still real to me. And today, I am honored to move forward with all of you — with ambition, optimism, and absolute confidence in what we can build together.

Josh

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Disney Service Keynote inquiry

Honeymoon. Puget Sound and Vancouver Island. Early 1980’s. Living the dream.

Disney Service Keynote inquiry, two days ago.

British Columbia.

Mid-November 2026.

You’ve heard me say that if work comes to me and it’s in Orlando and the price is reasonable. i would do it every day.

But this is in British Columbia.

So, this came to me but it’s not in Orlando. Also, the fee is unknown right now.

One out of three won’t work.

That’s a heavy lift travel commitment.

Let’s see what the fee and travel allowance net out to. By the way, this is through a Speakers Bureau.

Ps. It’s in a small town on Vancouver Island. If it works out, it’ll be a trip down memory lane. It’s unlikely it will work out.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Disney Keynote Speech prep, work

Architecting my Disney Customer Service Keynote speech.

Five sections:

  1. Context
  2. Goal
  3. Tool
  4. Reason
  5. Conclude

Note: Since back in my Disney Institute days (1999-2024), i conclude every speech with a 72-hour challenge.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Disney everyday, work

Disney.

Everyday.

Transferring Disney’s best business insights to my personal life started in 1999 when i started teaching Disney insights to outsiders through Disney Institute.

Employed by Disney, every day, from 1982-2014.

So yeah, Disney, everyday.

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This website is about our WORK. To ponder today’s post about our HOME, click here.