Want power?
Control your contribution to society.
Control what you sow.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Want power?
Control your contribution to society.
Control what you sow.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.

When you strike out on your own, you either own your company or your company owns you.
Even when you don’t strike out on your own, you must face the ownership conundrum. Who owns you?
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.

In the past two years, Magic has gotten more exciting.
Several recent and special (life-changing?) keynote speeches have changed the way i approach my art.
Some context. Disney Institute ‘stole’ me from a 15-year Resort Operations career.
Been a Disney Customer Service Keynote Speaker since 1999.
That’s a quarter century.
Humbling.
Worth noting i never wanted to become a speaker.
Ever.
Now, 25 years later, i want to be a customer service transformer.
The simpler i hone my message, the more powerful the message becomes.
Three customer service blueprints.
And the whole world knows them.
The whole world uses them.
Professionally of course.
And also personally.
World peace may get closer to reality with this.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Personal leadership 101: Ask yourself simple, yet direct, questions. Are you doing work you believe in? If yes, congratulations. If no, why not?
dad
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Being eager to learn is not the same as continuously improving. Desire must equal action. What are you reading/learning now and what did you just finish reading/learning? Where are you posting fresh, vibrant, inspiring content? One doesn’t have to approach life ambitiously, but if you are ambitious in a competitive industry, you have to want it more than everyone else. Prove that in how you conduct yourself.
dad
• • • • •
This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.