Disney Customer Service vision

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Three profoundly simple questions. Three simply profound questions. Note the photo is from six years ago.

Simplicity is operational genius. – dad

Whenever i am challenged in any endeavor, i seek the simplest questions. The obvious, critical questions that are generally ignored, forgotten, dismissed.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

One dies so one can live

Exciting new beginnings often follow unexpected endings. -dad

Something is birthed from the death of another.

Blog title context: In the wild a carnivore kills (and eats) so that it can live.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

September 1, 2025, work

outdoor wedding rehearsal
Last night’s wedding rehearsal. Practicing important things helps you. A simple truth. Practice, generally is a boring truth.

Simple truths are boring.

And, forgotten.

Fight like hell to rise above this boring truth.

Find a million ways to make your boring truths shine like diamonds and gold.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

August 1, 2025, work

mountain hikers at sunset
2019.

From Shane Parish’s Brain Food weekly newsletter…

I loved this conversation with Pepsi’s former Chairman and CEO, Indra Nooyi.

You’ll learn exactly how to rise to the top. You’ll also learn why you might not want to.

Here’s a story that I’ve been thinking about ever since:

One night after a big promotion, she rushed home full of excitement to share the big news. But her mother barely looked up before saying, “the news can wait, I need you to go out and get milk.” When Indra returned with the milk, she was furious, saying loudly, “I’ve just become president of PepsiCo, and you couldn’t just stop and listen to my news?”

“Listen to me,” her mother replied. “You may be the president or whatever, but when you come home, you are a wife and a mother and a daughter. Nobody can take your place. So you leave that crown in the garage.”

As she put it, “You don’t get to be CEO by being the perfect Mom, the perfect wife. You don’t. You do the best you can. It’s hard to make those sacrifices.”

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This website is about our WORK. To ponder today’s post about our HOME, click here.

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June 1, 2025, work

Great service resonates and the desire to get it right is global. -dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Published
Categorized as Quotable Tagged