Two career truths and a lie

Orlando Airport indoor fountain
Orlando Airport is one of the coolest i’ve been in.


Orlando Airport indoor fountain
This is entirely indoors. In an airport no less. Not lying. Honestly.


Need an icebreaker for a group?

Two career truths and a lie.

The goal is to stump the others at their table, or in pairs.

Ask your audience to think of two of their biggest career or work accomplishments, milestones, or freakish encounters.

Perhaps they have patented a manufacturing process that has eliminated workforce injuries in an area where injuries were far too common.

Maybe they have a side-hustle as a comedian and have appeared on America’s Got Talent.

Then ask them to create an outrageous “lie” that competes with their two lifetime achievements.

The goal is to stump the others at their table, or their partner if they’re in pairs.


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There are five powerful lessons in business from Disney

Disney Customer Service Speakers
Driving through town yesterday on an errand – stopped in traffic.


Disney Customer Service Speakers
My town’s Chamber of Commerce logo.


Disney Keynote Speakers
Love the flag.


Disney Keynote Speakers
Hometowns essentials are our Kingdoms, no?


Disney Customer Service Speakers
As CEO of You, Inc, Creating Magic is your responsibility.


Word for word from a Canadian University website…

There are five powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal pillars of a successful business—leadership, culture, service, brand and innovation—are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to drive stakeholder value.

Throughout this course, you will discover insights that drive Disney parks and resorts organization and gain awareness of how these insights could be adapted to strengthen your own organizational efforts.



Did you know: i spent the last 15 years of a 30-year Disney career teaching and advising at Disney Institute? Traveled the globe preaching the “Good News” of Walt Disney.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.


My favorite question while teaching at Disney Institute

food chopper
We marvel at what this device does, and how much it costs.


My favorite question while teaching at Disney Institute?

So what?


Audiences marvel (mostly) at what Disney does and how Disney does it.

Disney Institute facilitators and consultants thrive on their personas, from being at the front of the room, constantly in the spotlight so to speak.

i however, felt it was a tragedy.

People get all hyped up about the what and the how – and all the Magic.

Then they arrive home and have no clue why we do what we do.

So i began antagonizing asking this question:

So what?

So what does any of this mean?

Are you going to build a tunnel under your organization like the Magic Kingdom?


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This website is about our WORK. To ponder posts about our HQ, click here.


The Disney Way is world famous

Disney Leadership speaker
World Famous.


Disney Way Leadership keynote speaker
The Disney Way is compromised of over-focusing on the same things others under-focus on or ignore.


Struggling is a big part of life. You know, the personal struggles we all face.

But what about in business?

Do entire companies need to struggle with a culture that isn’t intentional?


All that needs to be done is to over-focus on the very same things everyone else either under-focuses on or ignores.

My days are spent talking with executive leaders who don’t know how to initiate a culture like this.

It’s what i’ve grown up on, spent a lifetime doing, and now teach others how to do it themselves.

And it all started on January 25, 1982, when i began my Disney career as a front-line Cast Member,  jungle jeff.

PS. Sometimes i end a post just like this one. No moral, no punchline, no call to action. It just ends. Why? Because i figure what happens next it up to the reader.




On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.