Your go-to set of attitudes

Steve Jobs quote
Every leader is telling a story about what he or she values, through their behaviors.
Questions for podcast interview
Today’s Catalyst Sale podcast questions from Mike Simmons.

Your go-to set of attitudes is called mindset.

(please assume here an underlying tone of deep encouragement – all your previous victories)

Problem or challenge?

Problem of opportunity?

Mid Life Crisis or Mid Life Celebration?

When we spent our life savings to try to become parents and there was not only no guarantee, the odds 30 years ago (when we started) were unencouragingly low.

At first i was sad our life savings was gone.

Quickly, i became grateful the money had been there to spend.

Moving my 35 year-old desk from the far wall, with my back always to the windows, to across the room against the windows and facing out the East windows – transformational.

Same room. Same Desk.

Different location.

Only took 15 years to discover.

Starting every day on my knees since our son was born.

An after school hug for 15 years. Why?

Quitting drinking after nearly three decades. Why?

Starting a podcast. Why? Help me fail.

World-record blogger.

Senior Olympian.

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Un-magical reality of inquiring customers

i laughed at this one too. At Disney, we live with this un-magical reality, as does every business.

What time is the three-o’clock parade?

Sounds like a dumb question.

Not in a million years.

(csn, pls txt me when u read this. Thx)

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Why is it important to be reminded or enlightened?

Walt Disney picking up trash
Back in the day, we hadn’t yet added the word please. Why? Excellence is a journey, it doesn’t fall from the sky.

Why is it important to be reminded or enlightened?

A positive catalyst is always helpful. Sometimes a negative catalyst proves equally as effective.

In prepping for a keynote yesterday, i am inspired to create questions regarding the speech’s leadership business insights.

Why?

To illustrate, with the audience’s words, not mine, how critical (and how simple) it is to apply the insights versus simply being familiar with the concepts.

Possible questions:

  • Why does knowing this matter? What grade do you earn daily, weekly, monthly on your delivery?
  • What, if anything, do you gain from this photo? (Photo is a Disney trash can inscribed with, “Trash Please”)
  • What do you do with the obvious fact that your behaviors drive how your employees treat your customers?
  • What do you do with the obvious fact that your employees’ behavior drives your customer’s brand loyalty?
  • What do you do with the fact that your customer’s loyalty drives long-term profit more than anything else you do?
  • Is it acceptable to downplay, and discount, common sense?
  • How do you feel about the second three-legged stool?

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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Do we speed up to avoid life’s toughest questions?

Glacier National Park
Important topics from late Spring 2018.

Do we speed up to avoid life’s toughest questions?

If we’re too busy to invest the time required for the toughest questions it begs a new question doesn’t it?

When then?

And if not anytime soon, when?

And if not ever (because that’s the message we’re sending), why?

Why not ever?

To know is to do. To know and not do is to not yet know.

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Better to set and fail than not set and fail

Hyatt Grand Hotel Bogota
Inside the Hyatt.

 

“Setting challenges is part of me, it’s part of my DNA,” Dave McGillivray says. “I can be okay with missing my goals. To me that’s not a failure. But not setting goals, that does seem like more of a failure.”

Full Runner’s World article here.

The article is about a 64-year old guy who’s recently had triple bypass heart surgery.

Reread his quote three sentences above.

Then think about your own life.

And ask yourself a simple question, “What are my important goals?”

Regardless of your answer, your answer should serve you well.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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