The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. – Dee Hock, Visa International (1st Trillion dollar Company)
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Tag: Lists
Exceptional
The mark of an exceptional company is how it treats it’s exceptions. – Joe DeGoerge, Fed Ex
For customers of course, but also employees.
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The Difference
In some places the difference is in the trash cans…
The dollar bills the customer gets from the tellers are the same. What is different are the tellers. – Stanley Marcus, Chairman Emeritus, Neiman Marcus
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A =
A = X + Y + Z
A=success, X=work, Y=play, Z=keep your mouth shut….Einstein
Z is really hard to master.
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Repercussion
There should be no repercussion for making a mistake while trying to do the right thing.
Same with leadership.
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