Culture – Page 17 – Disney Brand Loyalty Keynote Speaker

The key to organizational vibrancy (gratis)

Disney's Contemporary Resort 4th floor concourse — Disney’s Contemporary Resort. Spent six of my 30 years working in this Resort.

Two days ago, i wrote this response to an email question about corporate priorities:

• • • • •

Without a common purpose, or unifying goal (as i call it), there’s no irrefutable, self-evident rallying point. This is the beacon for creating a culture by design.

Without being crystal clear on why you exist this powerful question, when addressing everything in your organization, is meaningless:

Does this allow us to better deliver our unifying goal?

For executives, profit is the unifying goal. No harm no foul right? But no one on the front line (onstage or backstage) gives a damn about that. Ignoring this fact does not make it false.

This is one of the early points in my leadership keynote speech.

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Organizational culture insights

The Voice MC with Red Nose — Last night.

The Voice judge Blake Shelton with Red Nose — Last night.

Culture is what people think and do without thinking.

Culture runs on energy.

Energy must be constantly replenished.

Yet it rarely is.

Why?

Because everyone is busy.

And so it goes.

And cultural vibrancy wanes. Even to the point of sickness.

And organizations simply default to getting used to surviving in an unhealthy environment.

Leaders must understand this context. You see, employees have a deep understanding of their reality and an unerringly accurate perception and predictability to what will happen and why. This applies to all the diverse, daily circumstances.

Employees, at every level, know how the company will react, with few exceptions.

Employees need a deep sense of self and of belonging. Without feeling a deep sense of leadership commitment, they band together to survive. And leadership becomes the “problem”, not the antidote.

People have always asked me, “What was it like working at Disney?”

To which the most accurate answer is, “It depends on your leader.”

Most leaders have no idea how much their direct reports think they are not walking the talk.

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This better work

Fast Company Article on Disney My Magic project

“This better work”, Bob Iger said three times to Tom Staggs as one of the Walt Disney Company’s most important modern day meetings concluded.

This better work.

The Fast Company article summarizes what i’ve been saying for years:

There probably hasn’t been a day in the past 10 years where we have not said, “We should have never done this.”

Beginning tomorrow, a new chapter at junglejeff.net:

If Disney Ran Your Life: Your owner’s manual to greatness and success

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They say

Disney Conference Speaker — Laura wrote down many of the things her mentor said.

They say the measure of a person’s integrity is what the person does that no one will ever know. So many colleagues have privately shared gratitude that he had no idea existed.

After 15 years of focused, disciplined, passionate, and intentional contribution at Disney Institute (DI), he left a quiet, indelible mark on DI’s karma.

An influence as soft as water, yet powerful enough to carve through stone given enough time. He had 15 gloriously intentional years.

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Does your company suffer from Organizational obesity?

Poor habits, among other things, cause metaphorical organizational obesity.

The opposite of organizational vibrancy.

Would you allow someone who doesn’t care what you know the opportunity to rattle your cage and create a catalyst for you to think differently?

Would you welcome it? Pay top dollar for it? Look forward to it?

Would you?

Obesity won’t go away by itself.

Ever.

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