Loyalty, Disney Style

As Keynote speaking tips are discovered, they get shared at junglejeff.net for you.

If you have any desire to speak or to become a better speaker, an example of eight sound speaking tips is here.

Did you know? A few years before retiring from Disney in 2014, there was a personal idea (and challenge) to begin omitting “i, me, my, mine” in all communications: email, text, written notes.

Why?

Subconsciously, most of us communicate selfishly.

Start taking a closer look at the messages you receive. Count the ratio between the sender’s “i, me, my, mine” versus the sender’s “you, your, our, us, and we”.

Almost to a fault, we are internally (personally) focused versus externally (the receiver) focused.

Count the “i’s, me’s, my’s and mine’s”(ommitting the ones in “parenthesis” to explain the concept). Do the same with “you, your, our, us, we”.

Totals (excluding the one in “parenthesis”):

i, me, my, mine = 0

you, your, our, us, we = 5

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Neglect gets expensive over time

Disney road signs
Disney road signs. Hindsight is generally 20/20…sideview mirror reference.

Organizational culture is like personal health…it gets expensive to restore if you neglect it too long.

You know what the real challenge is?

We get so used to accepting that our organizational health is less than vibrant that we eventually stop being motivated to do anything to change it. And this gradually makes our culture more toxic.

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Disney Creativity secrets from a lifetime insider

Thinking Heads staff Miami with jeff noel
Smallest sized private Customer Service Keynote audience, and smallest venue ever since i began speaking in 1999.

What allows this type of creativity and innovation to happen?

The Disney cultural belief that great ideas can, and should, come from anywhere.

A passion for our purpose, diversity of perspective, deeply embedded collaborative norms, and excitement to do the impossible.

When you live on the inside for more than three decades, when you teach full-time the Disney business secrets to outsiders, and when you live to help others improve, there’s nothing that can stop you from putting a positive dent in the Universe.

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Where is Spring Grove?

Disney Keynote Speakers
Some recent Disney name tags.

Where is Spring Grove?

For decades, Disney nametags had two images.

Mickey Mouse and the Cast Member’s first name.

In 1996 at Walt Disney World, we began celebrating our 25th anniversary.

Tom Elrod, our Marketing VP, announced that our new nametags would include our hometown.

Why?

To increase Guest to Cast interaction.

“Where’s Spring Grove? Is that near Pittsburgh?”

“No.”

And at this point, it doesn’t matter.

What mattered was that a conversation had begun.

Hometowns became an icebreaker.

This was all done by design.

Note: The risk was in the breaking from 41 years of nametag tradition. It was one of the simplest and best ideas we ever implemented. As an unforeseen benefit, hometowns also increased Cast to Cast interaction.

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Most Admired Companies in The World 2018

Most Admired Companies 2018
Our highest spot. Bob’s vision is for us to be number 1.
Most admired companies in the world 2018
Also the #4 best employer and #1 most regarded.

The Most Admired Companies in The World 2018:

Survey says…

  • #4 Most Admired Company in the World
  • #4 World’s Best Employers
  • #1 World’s Best Regarded Company 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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