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Changed? Really?

Hilton by Disney Springs
Yesterday on the way to a client meeting.

 

Hilton by Disney Springs
Accidental photo – but it does capture the walk.

 

Hilton by Disney Springs
After the meeting walking back to car.

 

Hilton by Disney Springs
A photo can capture a lot of information.

 

Hilton by Disney Springs
The day prior, i taught a room of Healthcare professionals how to draw Mickey Mouse’s head.

 

Hilton by Disney Springs
Which managers?

 

Hilton by Disney Springs
A typical Lake Buena Vista Hilton meeting room. i’ve delivered keynote speeches here many times.

 

Changed? Really?

That’s what i asked, and she said, “Yes”.

We have been in negotiations for over a year. The CEO tapped her to keep it alive a few months ago after he wasn’t able to personally continue with it.

Just from our conversations (which i hadn’t realized were impactful to her), she was influenced to change some key behaviors. And her changes have been incredibly beneficial to her relationships with the eight member executive council, including her CEO.

Insight: You never know the power of a positive ripple effect.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

Assuming is a dangerous leadership blind spot

Disney Leadership Speaker
Real people not actors.

 

In retrospect and in this current moment as i type this, i’m reflecting on how many activities and how much laughter, and how much think-until-it-hurts time we experienced the past two days.

With few exceptions, it was pervasive.

It rarely, if ever, gets any better than that.

i’m sharing because it’s a perfect example of preaching what i practice – intentionality.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

Fantastic

Blurred photo from Disney Leadership class
We had many moments like this one, yesterday.

 

Fantastic.

Every time i speak, i listen for the words people use when they say something to me afterwards.

There is a big difference in word choice and i’m only listening for one category of words.

i find solace in hearing words that revolve around yesterday’s key word choice – fantastic.

Note: When people say “that was really good”, i failed.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

It’s weird writing at the end of the day

Disney customer service keynote, speaker
One of my favorite photos of Mickey Mouse because it’s blurry, snd because of the off-site client.

 

It’s weird writing at the end of the day. Not writing in the morning made me feel off kilter. Morning writing is a personal commitment.

Personal commitments either mean something or they don’t.

And personal integrity – doing what we say we’re going to do – is the key to being a workplace leader.

We know this.

The first victory is over self.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

Disney Leadership Keynote Speaker

Disney Leadership Keynote Speaker
Spring Grove, Pennsylvania is my hometown. Every Cast Member submits their “hometown” which is then personalized on their name tag.

 

The second “real page” in the workbook says:

Lead like you mean it.

The world needs great leaders.

PS. Leadership is not a title, although it can be. The leadership i’m talking about starts with the person in your mirror every morning.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.