
Crazy dream…
Become a Glacier National Park go-to Customer Service advisor.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.

Crazy dream…
Become a Glacier National Park go-to Customer Service advisor.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Context: This is a conversation in my head with a former client.
This is crazy obvious to me. Probably lost on you. No offense. Just (relentlessly) trying to be helpful.
If you had chosen Disney Institute 10 years ago, do you have any idea…
How many Facilitators, Sr. Facilitators, and Business Advisors you’d go through in a decade?
How many times the “new” helpers (staff) would have to start from scratch, after reading some summary notes from previous helpers?
How many times you would have to explain where you’ve been, where you are now, and where you want to be?
How much detail, big picture, nuance, trials & tribulations, triumphs, all hands on deck organizational ‘saves’ you and your team have been through.
How much time your family has spent with the new helpers.
Etc, etc.
Insight: Relationships are key. Knowing the owner is 10x better than being passed around over the years. Or maybe i’m alone in seeing it this way. Or, maybe i’m hitting the bullseye.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Work is easy.
Becoming an artist is hard.
Until it isn’t.
Becoming a category of one only happens when you have the ease to relentlessly .think .differently
And tirelessly and gratefully .do .differently
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
What is normal?
Waiting for permission to be amazing.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.

Contribute what you want to contribute.
To each their own.
Don’t worry about what others think about what and how you contribute.
They subconsciously do worry about what you contribute. Why? Because if you are passionate, “you might perform better than them” and lessen their chances for recognition.
And if you get the courage to contribute as a business owner, and do the hard work to become sustainable, you can contribute any way your artistry compels you to.
Most people know of this. i knew of it.
But i never understood it until i experienced it. No theory, only relentless reps.
Now, as a 15-year business owner, i know in a way few know.
Funny (more like weird) looking back at how naive i was.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.