To make an exceptional contribution don’t go the extra mile

Trick photography?
How is it possible that the duck is swimming backwards and sideways

 

We are led to believe that to make an exceptional contribution we need to go the extra mile.

Do your little bit of good where you are. It’s those little bits of good put together that overwhelm the world. – Desmond Tutu

The instructor yesterday shared that this is Disney’s secret in their Park and Resort operations. They ask every Cast member to go the extra inch instead of the extra mile.

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PS. The duck is standing on a waterfall ledge in inch-deep water.

 

Do not look at your issue or your problem differently

Apple Store window display of colorful beads promoting iPhone 5c
Same thing different angle – looks entirely different

 

It’s challenging to look at our age old habits and issues differently. Why? Because how has it paid off for us in the past? Most likely, not as well as we dreamt.

So here’s what I’m proposing: Don’t look at the ‘issue’ or the ‘problem’ differently. Look at your motivation to succeed differently.

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The one thing we often overlook even though it’s critical to our success

Steel bridge girders with massive nuts and bolts
Crushing a paper bag is child’s play

 

The one thing we often overlook even though it’s critical to our success is feedback, especially… when we CRUSH it!

An email the account manager sent to her leadership team announced that their client didn’t think the speaker could top last year’s stellar keynote.

Using all caps and the word crush is fairly significant. Never forget that. If we had a marketing manager, they’d exploit this.

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