Five daily blogs about life's 5 big choices on five different sites.
Author: jeff noel
Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.
Hayward Field, University of OregonApple Store Is 30 Minutes Away
A week ago I dropped my fairly new iPhone 4, destroying the screen. Went online and scheduled an Apple Customer Service call. A little later, we spoke, and they were willing to overnight a new iPhone 4. Declining the overnight option, I decided to take my chances, and had the phone rep book a Genius Bar appointment at the local Apple Store.
So I get to the Apple store, but left within 10 minutes.
You see, the Apple Genius Bar guy claimed the phone rep said everything correctly except for one thing. “Uh oh”, I thought, “What did he forget to tell me?”
The Apple Store guy says, “He didn’t tell you that I can give you a new phone at no charge.”
Was talking to a really smart Fortune 100 executive recently, someone I’ve know for over a decade. We don’t speak regularly, but when we do, we each walk away with something good.
He shared an insight about knowledge and time. Today’s emerging workforce has all the knowledge the world has ever known at their beck and call. One click takes them there. Instantly. We didn’t have enough time to debate, but the insight for me is this:
Knowledge is no substitute for time. Time is like money. The more you have, the wealthier you are. Time, well spent, buys you experience, something knowledge alone can not offer. The compound interest of time nets wisdom.
Wisdom comes from experience, and experience comes from making mistakes.