On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
If Disney ran your business, we’d ask three simple questions:
What do your customers believe is your biggest promise to them?
How do you systematically deliver your promise at every touchpoint?
How important is connecting emotionally and how well do you do that with every customer?
There are many more questions but these are the baseline starting points.
__________
On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
We carve out a life one day, one meeting, at a time.
Yesterday’s meeting with seven Healthcare executives went better than expected, and i expected it to go well. The client was thrilled with the content, the flow, the commitment. The fact that we have worked, extensively, together in the past is a huge plus.
All my speaking in 2015 has come from referrals, recommendations, or previous clients.
Regardless of what the Harvard Business Review shares in their front page article, i will always stick to what i learned, know, and do – based on a lifetime (1982 – 2014) as a Disney insider.
__________
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
One of Disney’s most compelling leadership precepts:
Be active and visible
People see you around everyday they start trusting you. Once they trust you, they’ll start telling you what’s going on. Until then, you get handled and fed what they think you want to hear.
To be clear, if you are not active and visible, you know how this stereotype ends:
The only time our leader comes around to our area is when ________.