The world famous company fell flat yesterday

Southwest jets
Leaving BWI to fetch a cab.

 

University of Maryland advertisement
Inspiring University of Maryland advertisement, and, Jack the Teddy Bear.

 

The world famous company fell flat yesterday.

Did they do something blatantly wrong?

No.

Then what?

They simply didn’t do the basics for which they’ve become famous.

It would be like going to Disney World and the Park was dirty. Assume all the Cast were exceptionally courteous, but the place wasn’t clean.

The flight was fine, it just wasn’t special. At all.

Zero “fun-factor”. Zero laughter.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Brand explained clearly, concisely, and compellingly

Brand differentiation as a person
Brand is the same thing as reputation. The last two comments happened spontaneously.

 

Brand explained clearly, concisely, and compellingly:

Brand and reputation are the same thing.

The first thing others think of when they hear or see your name.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

She said i wish every speaker was like…

Disney Keynote Speakers
Yesterday at Disney Springs.

 

She said i wish every speaker was like jeff.

That is my goal with very client.

Period.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

If Disney ran your business

Disney Brand Loyalty Keynote Speaker
Inspiring views never get old.

 

If Disney ran your business, we’d ask three simple questions:

  1. What do your customers believe is your biggest promise to them?
  2. How do you systematically deliver your promise at every touchpoint?
  3. How important is connecting emotionally and how well do you do that with every customer?

There are many more questions but these are the baseline starting points.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.