Five easily turned into seven

Post-it note with handwritten notes
Ideas pop out of nowhere. So i either video the idea out loud, or scribble it in a post-it note. And then there are times when i use voice dictation to text or email myself.

Ideas pop out of nowhere. So i either video the idea out loud, or scribble it in a post-it note (above). And then there are times when i use voice dictation to text or email myself.

The photo is me writing on a post-it note.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Where do great ideas come from?

mountains and lake
You don’t need to summit a mountain to find a great idea.

Great ideas can, and should, come from anywhere.

The brand new employee.

The 30-year employee.

The executive.

The janitor.

The customer.

A movie.

A setback.

Your competition.

Anyone in any industry.

While walking during a vacation.

While paying attention to details you used to under-focus on or ignore.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Great ideas never start out great

Great ideas never start out great.

Great ideas start out as seeds of craziness or seeds of obscurity.

Doing things that don’t have a track record are the most likely to not work, not scale, and not last.

The photo above illustrates this.

Google “first you tube video”.

And then there are your crazy ideas.

Happy present and thankful moment.

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An unprecedented Disney management reorganization

Best Disney Keynote Speakers
While walking in World Showcase yesterday.

 

Disney Lodgekeepers (housekeepers at Disney’s Wilderness Lodge) had an idea shortly after Disney’s Wilderness Lodge opened in 1994.

To maximize daily efficiency with the fewest number of linen-room trips for supplies, Lodgekeepers packed as much onto their linen carts as possible.

A heavy linen cart on a carpeted floor is hard to push.

In the mid-1990’s Walt Disney World was unveiling Performance Excellence – an unprecedented management reorganization.

The primary goal was to tap into the knowledge “library” and experience base of the front line Cast Members.

The secret leadership ingredient that went missing from all previous “empowerment” initiatives was leadership involvement and approval.

Performance Excellence was designed to provide the missing link.

When the Cast said they wanted a self-propelled linen cart (like a self-propelled lawn-mower), leadership checked with our linen-cart vendor and you can just imagine their response.

Cool idea, but no.

Such a thing didn’t exist.

Anywhere.

So Disney leadership relayed the message to the Cast and the Cast responded, “But you said this time we promise.”

Long story longer – guess who co-owns the patent for the first ever self-propelled linen cart?

Additional backstory:

Disney’s Central Shops (where we build the Magic) and the linen-cart vendor partnered to invent the cart and receive the patent.

A Disneyland Merchandise Executive was visiting Walt Disney World – specifically, Disney’s Wilderness Lodge – and noticed the self-propelled linen cart in her hallway.

She took an existing idea and made it work for the outdoor food and beverage carts at Disneyland.

Can you imagine how heavy a beverage cart is that’s full of cases of bottled and canned drinks?

Creativity, for Disneyland Merchandise, didn’t mean invention, it meant adaptation.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

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