Tag: Disney

Let’s talk about it

GNP. Beargrass. On Hidden Lake Overlook trail, past the overlook heading down to the lake.

Let’s talk about it:

  • Group discussion
  • Table discussion
  • Pairing up
  • Self reflection

Perhaps my greatest tool as a speaker is exploiting the speaker to listen ratio.

dad

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Five cherished friends

GNP.
GNP.

If Disney went out of business, who would miss you?

Disney Leadership Chat, January 25, 2005

At Disney, our goal is to move from valued Guests to cherished friends.

dad

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Dad’s leadership architecture

GNP.

The basic principles that help a human being be productive and effective have not changed in 6000 years.

Hyrum Smith

The leadership architecture i learned, did, and taught at Disney for 30 years: vision, involvement, accountability, commitment.

dad

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Disneyland Awesome

Work from GNP.
Mickey Mouse in mountains
GNP.

At Disney, the whole goal is to exceed expectations by paying attention to details.

dad

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Disney’s PATA to CAST

Disney acronyms
Disney hiring acronyms.

Reflected on my wife’s illustrious 35-year Disney career. After her first year, she then spent 34+ years in Disney Human Resources.

Ten consecutive years in Disney Casting. Casting is the outside world’s equivalent to an Employment/Hiring department.

She was the Casting Operations Area Manager when we opened the brand new Casting Center along Interstate 4 in 1989.

During the next two decades, the hourly Cast hiring interviewers used an acronym to ensure they consistently covered the same four non-negotiables with every applicant. At one point, the acronym changed – why it took so long is anyone’s guess. Note the content didn’t change, just the way we remember it.

Disney’s PATA to CAST

PATA:

  • Pay
  • Appearance
  • Transportation
  • Availability

CAST:

  • Compensation
  • Appearance
  • Scheduling
  • Transportation

Change what you see and what you see changes.

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