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Are good leaders a waste of our money?

Orlando Speakers Bureau

 

(photo: Most leaders think it’s a good idea to have an open door policy. Food for thought – don’t spend too much time in your office.)

Being a great leader is elusive.

Being a good one, not so much.

Good leaders suck.

Ouch.

But it’s true.

Good leaders don’t inspire their people to be amazing all day, everyday.

The challenge with being a great leader is carving out time.

It takes time to get to the truth.

And it takes the truth to be a great leader.

Not taking the time and not knowing the truth are the same thing.

Truth facilitates inspiration.

A leader’s real job is inspiration.

You can’t inspire if you’re not involved with the front line. Involved enough to find out what brings your employees joy.

Joy is the key.

But we don’t focus on joy.

It’s not on our leadership radar.

Employees aren’t keyed into joy either.

They’re focused on pleasure:

  • When’s my next break?
  • Will this customer be a jerk?
  • Hope I get that desk job.

Versus joy:

  • How do I make this customer’s day?
  • I can’t believe they pay me to do this.
  • I have the most amazing leaders.

It’s the difference between compliance versus commitment.

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The main illusion stopping people from chasing their dreams

Orlando Disney Keynote Speakers

 

(photo: Walt Disney seemed to have a midas touch. Truth is, his creativity was honed from a simple business reality – survival of the fittest.)

The main illusion stopping people from chasing their dreams like they mean it?

Waiting until they are ready.

Being ready is an illusion.

It never happens.

You can prepare, but you can never be truly ready.

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Note: One small example of how Disneyland was a successful failure. Even though he prepared, he realized only after the fact that he hadn’t purchased enough land. He severely underestimated the size of his dreams.

Resolve equals fail, commit equals succeed

Orlando Based Disney Consultants

 

(photo: November 20, 2014… two committed Cast Members, each with 30 years of devotion and commitment to excellence)

The difference between resolving to do something versus committing to do something is the difference between failing and succeeding.

Enterprise-wide or even simply departmental customer service resolutions never work for the same reasons New Year’s resolutions don’t work.

Making an official declaration of change out of desperation or exasperation never works.

Only deep emotional desire (commitment) to never return to where we are will ensure our efforts never tire, our eyes transfixed on the future.

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