Halloween, 2014

7-second video: These videos became possible because Cheryl and i were not in a hurry and excited we had such a unique and quite lengthy Grizzly Bear observation from afar.

Do you still work for Disney?

No, i retired on Halloween after 30 years of service. It was really ‘scary’ to leave.

You see what i did there.

So intentional.

What narrative is there from say, October 7, or November 16, or December 10?

Note: Because i knew the date would be between September 30 and January 1, looked at December 5th and 15th. If you’re a Walt Disney buff, you know what those dates are. Neither seemed appropriate or inspiring.

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This website is about our WORK. To ponder today’s post about our HOME, click here.


A view like this happens frequently. You simply have to know the best times to look.

To believe in something all the way is called faith.

To act on your faith is called commitment.

To fulfill your commitment is called purpose.

Karma leads you from belief, to faith, to commitment, to your purpose.

Pretty cool if you ask me.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Resolve equals fail, commit equals succeed

Orlando Based Disney Consultants


(photo: November 20, 2014… two committed Cast Members, each with 30 years of devotion and commitment to excellence)

The difference between resolving to do something versus committing to do something is the difference between failing and succeeding.

Enterprise-wide or even simply departmental customer service resolutions never work for the same reasons New Year’s resolutions don’t work.

Making an official declaration of change out of desperation or exasperation never works.

Only deep emotional desire (commitment) to never return to where we are will ensure our efforts never tire, our eyes transfixed on the future.

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