Documenting critical milestones is the Disney Way

Disney Leadership Keynote Speaker
From a February 2015 audio visual check at Orlando Marriott World Center

 

This post went live yesterday. Wrote it 100 days prior. So the emotional excitement motive was cancelled out because of the three-plus month delay.

The motive was, and still is, to record a monumental milestone in a journey that was overwhelmingly destined to fail, but did’t.

It didn’t fail because i never quit even though i didn’t make a dime in over six years. The very first speaking engagement was a turning point. A catalytic milestone that will get lost and forgotten when success becomes the norm.

And now, today, 200 days later, we remember yet again how most success is arduous until it isn’t.

Much of an organization’s heritage is lost on future employees because it’s not perpetuated. Being intentional (like this post) is key to a culture by design.

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A cut and paste Pixar story basics list from Emma Coats

Disney University lobby
Yesterday at 11:30am, waiting for lunch group.

 

A cut and paste Pixar story basics list from Emma Coats:

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Pixar story artist Emma Coats has tweeted a series of “story basics” over the past month and a half — guidelines that she learned from her more senior colleagues on how to create appealing stories:

#1: You admire a character for trying more than for their successes.

#2: You gotta keep in mind what’s interesting to you as an audience, not what’s fun to do as a writer. They can be v. different.

#3: Trying for theme is important, but you won’t see what the story is actually about til you’re at the end of it. Now rewrite.

#4: Once upon a time there was ___. Every day, ___. One day ___. Because of that, ___. Because of that, ___. Until finally ___.

#5: Simplify. Focus. Combine characters. Hop over detours. You’ll feel like you’re losing valuable stuff but it sets you free.

#6: What is your character good at, comfortable with? Throw the polar opposite at them. Challenge them. How do they deal?

#7: Come up with your ending before you figure out your middle. Seriously. Endings are hard, get yours working up front.

#8: Finish your story, let go even if it’s not perfect. In an ideal world you have both, but move on. Do better next time.

#9: When you’re stuck, make a list of what WOULDN’T happen next. Lots of times the material to get you unstuck will show up.

#10: Pull apart the stories you like. What you like in them is a part of you; you’ve got to recognize it before you can use it.

#11: Putting it on paper lets you start fixing it. If it stays in your head, a perfect idea, you’ll never share it with anyone.

#12: Discount the 1st thing that comes to mind. And the 2nd, 3rd, 4th, 5th – get the obvious out of the way. Surprise yourself.

#13: Give your characters opinions. Passive/malleable might seem likable to you as you write, but it’s poison to the audience.

#14: Why must you tell THIS story? What’s the belief burning within you that your story feeds off of? That’s the heart of it.

#15: If you were your character, in this situation, how would you feel? Honesty lends credibility to unbelievable situations.

#16: What are the stakes? Give us reason to root for the character. What happens if they don’t succeed? Stack the odds against.

#17: No work is ever wasted. If it’s not working, let go and move on – it’ll come back around to be useful later.

#18: You have to know yourself: the difference between doing your best & fussing. Story is testing, not refining.

#19: Coincidences to get characters into trouble are great; coincidences to get them out of it are cheating.

#20: Exercise: take the building blocks of a movie you dislike. How d’you rearrange them into what you DO like?

#21: You gotta identify with your situation/characters, can’t just write ‘cool’. What would make YOU act that way?

#22: What’s the essence of your story? Most economical telling of it? If you know that, you can build out from there.

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The key to organizational vibrancy (gratis)

Disney's Contemporary Resort 4th floor concourse
Disney’s Contemporary Resort. Spent six of my 30 years working in this Resort.

 

Two days ago, i wrote this response to an email question about corporate priorities:

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Without a common purpose, or unifying goal (as i call it), there’s no irrefutable, self-evident rallying point. This is the beacon for creating a culture by design.

Without being crystal clear on why you exist this powerful question, when addressing everything in your organization, is meaningless:

Does this allow us to better deliver our unifying goal?

For executives, profit is the unifying goal. No harm no foul right? But no one on the front line (onstage or backstage) gives a damn about that. Ignoring this fact does not make it false.

This is one of the early points in my leadership keynote speech.

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Being a leader is demanding

Middle school student and teacher
Both are the CEO of You, Inc.

 

Interesting thing about the leader at the very top. She has to believe in everything exponentially more convincingly than everyone else she leads.

This is a hard thing to ask any human to do.

And why most fail at it.

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Funny how a kind word has the power to motivate

Disney Cruise Line Guest Bus
Home Bus transportation. And home to the happiest place on Earth.

 

Funny how a kind word has the power to motivate.

The 61-year old Gold’s Gym personal trainer (Charles) came over and shared just one small piece of positive feedback. It was so insignificant small, yet so powerfully motivating.

There is no greater wisdom than kindness.

Say nice things to people. They rarely hear nice things about themselves.

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