4-P’s at Disney

Disney customer service keynote speaker
The three-legged stool is the metaphor we use at Disney.

 

Being the leader, this simple framework will help you have more effective meetings with your direct reports. Being a direct report, this template enables better focus and superior intentionality.

The 4-P’s for Disney leaders.:

  1. People
  2. Profit
  3. Process
  4. Projects

Without consciously realizing it, a beginner to this process will soon discover they are also covering the balanced scorecard:

  • Cast
  • Guest
  • Business

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

A Disney concert called 80 and go

Disney Leadership Keynote Speaker

 

“80 and go”…

Theres a Disney concept one of our Executives coined as “80 and go”.

It’s ok to launch something that isn’t perfect. In fact, waiting for it to be 100% almost guarantees it will never happen.

Launch, learn, revise. Repeat.

Told the designer: make it simple, corporate, and different.
What’s live is the first draft – the 80%.

Taking risks is risky. So is playing it safe.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

Every company has a culture

All companies have a culture, only the ones built by design sustain long-term growth.

Is this really true?

Think of it this way…

All humans are given a body but only the ones who purposefully use common sense to intentionally care for it sustain a higher degree of wellness.

 

__________

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

Trust your people to find the solution

Disney Customer Service Keynote Speaker
The entire circle needs a creative solution so that it becomes easily readable on a mobile device.

 

Trust your people to find the solution.

Patience is a virtue.

Learn, and relearn, how to not micro-manage.

 

__________

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

From the far side of the world came a gift

United States Olympic Team logo 2016
The 2016 US Olympic trials began a few days ago. Watching as much as possible.

 

Longer than normal post…

A principle is a principle and in no case can it be watered down because of our incapacity to live it in practice. – Mahatma Gandhi

 

From the other side of the world yesterday in response to this post.

Blog comment:

“Sounds very similar to counseling. There are those who want to “fix” other’s “problems” and there are those who want to teach others skills to lead a fulfilling life.

On the approach/avoidance continuum, there are those who avoid problems or failures and there are those that approach success and new situations. Work to win versus work to avoid losing.

You are teaching the principles needed to approach world-class organizational culture rather than fixing the problems to avoid them in the future, right? Approach success rather than avoid losing?”

 

My response:

“Greetings from the other side of the world. Yes, and…

In teaching irrefutable, foundational principles, problems start fixing themselves.

It’s as simple as modifying a sedentary, eat-whatever-i-want lifestyle. Replacing a poor diet with a healthier one. It’s transforming from inactive to consistently active. From these two intentional choices, physical wellness will slowly begin to happen as a result.

Thank you for commenting. You actually reinforced something that i needed to hear today.”

 

Gandhi went on to say:

“We have to strive to achieve it, and the striving should be continuous, deliberate and hard.”

 

Note: an additional email response to the conversation from Stephanie…

“It’s interesting because there is a major difference in the amount of effort exerted depending on the perspective taken. A client wanting to fix problems, an athlete not wanting to come in last, or a student wanting to not fail a course looks a lot different from a client wanting to gain control of his/her life, an athlete wanting to win, or a student wanting to put his/her best work forward. Same goes for the counselor, coach, or educator (all of these are the exact same role in my opinion). There is a difference in energy expended when you work to teach someone how (s)he can be his/her best self every day versus how (s)he can avoid being his/her worst self every day. It seems like one of the greatest challenges is finding a cohesive match to work with.

Thanks for the reply! Enjoy track and field trials as well!”

 

Thank you Stephanie Young for exposing me to the avoidance/approach continuum concept.

 

More Gandhi quotes.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.