4-P’s at Disney

Disney customer service keynote speaker
The three-legged stool is the metaphor we use at Disney.


Being the leader, this simple framework will help you have more effective meetings with your direct reports. Being a direct report, this template enables better focus and superior intentionality.

The 4-P’s for Disney leaders.:

  1. People
  2. Profit
  3. Process
  4. Projects

Without consciously realizing it, a beginner to this process will soon discover they are also covering the balanced scorecard:

  • Cast
  • Guest
  • Business




This website is about our career health. To leave this site to read today’s post on my home health website, click here.


On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.


By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.