Tag: Glacier

Forward & Acknowledgements

Walt Disney World’s 50th Anniversary began October 1, 2021. Departed Glacier for Walt Disney World on October 5.

Forward & Acknowledgements

Forward:

Keep moving forward. – Walt Disney

The road to excellence has no finish line.

Acknowledgements:

  • Personal
    • My wife who served 36 years as a Disney HR executive.
    • Our son who serves as a reality check for prioritized priorities.
  • Professional
    • The Walt Disney College program for recruiting at West Chester State College in 1981.
    • Lorraine and Judy, the 1981 Disney College Recruiters who interviewed me and gave a thumbs up.
    • Thom Murphy, an unofficial Disney legend who modeled world-class Cast service in 1982.
    • Neal McCord for recommending me to Mary Witt at Disney Institute (DI).
    • Dick Nunis (Chairman of Walt Disney Attractions) for always and with conviction, honoring and putting the entire Cast on a pedestal.
    • Judson Green, Dick Nunis’s successor as Chairman of Walt Disney Attractions, for envisioning and implementing Performance Excellence (PE) in the early 1990’s. PE is the single greatest cultural improvement i experienced in 30 years at Disney.
    • George Kalogridis for demonstrating Disney Leadership development and front line Cast Member development.
    • Lee Cockerell for keeping Performance Excellence alive with his creation of Disney’s 10 Great Leadership Strategies.
    • Richard Parks for asking me about the solo cross-country bicycle tour during the Disney Institute panel interview. His question and my answer was the key to being selected.
    • Guy Smith for teaching me facilitation every time we were together.
    • David Mulvey for teaching me how to do free-style co-facilitation in 2001.
    • Wayne Gagne, my leader in 2007, for telling me in a one-on-one meeting, “Not everyone on the (DI) Executive Team likes you. When we are in meetings, zip it.“
    • JB Adams for challenging my thinking for clarity, conviction, and breakthroughs.
    • Dennis Frare (whom i nick-named ‘Dr. Feelgood’) for his remarkable enthusiasm for me pushing the limits in a relentless pursuit to improve content usefulness.
    • Walt Disney for proving that crazy minds and high bars can be a gift to our world.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Pervasive and perverse

7-second 2020 video: Customer Service has a pervasive and perverse harsh reality.

Meeting customer expectations is dangerous.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Origin story

12-second 2020 video: Pollock Mountain and big-picture route to Bishops Cap.

The idea for Disneyland came about when my daughters were very young and Saturday was always Daddy’s day with the two daughters…I’d sit while they rode the merry-go-round…I felt that there should be something built where the parents and the children could have fun together. So that’s how Disneyland started. Well, it took many years…But it all started from a daddy with two daughters wondering where he could take them where he could have a little fun with them, too.

Walt Disney

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Glacier 360 view from Piegan

This 360-degree panorama 2020 video is a treasure to watch. Maybe a week before this summit, Steve and Stacy led me to Pollock Mountain’s summit, also 9,200′.

Brutal, driving winds made it unsafe to stand.

Stacy stayed about 100′ below the summit to prevent any chance of being blown off the top. Seriously.

Unable to get a 360-panorama from Pollock. Yet exceptionally grateful to finally summit Pollock.

Steve and i stayed atop Pollock for about five minutes. We could safely handle the wind while sitting, but the wind chill was too much to handle.

We dressed for cold, windy conditions. But the wind chill was vicious. We remained (and remain) grateful for our five minutes at the top.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.

Thin place confirmed

Thin place confirmed.

Side note: Poor audio quality is trumped by Nature’s magnificence.

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HOME, click here.