Tag: expectations

Should high expectations come with the territory?

Disney Leadership Keynote Speaker
August 31, 2016.

 

How would i define my Mid Life Celebration values?

For example, personal responsibility.

  • Respond within 24 hours.
  • Ask. Don’t assume or wonder. Ask.
  • Treat others the same way you’d like.

Need to be ahead of the curve for future contracted partners.

Should high expectations come with the territory?

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

How often should we be excellent? Is it a percentage?

Disney Institute Business facilitators
Photo: circa 2013 in Lake Tahoe. Spent two days immersed as a student with a dozen of my DI colleagues.

 

How often should we be excellent? Is it a percentage?

What about that percentage of our customers that get less than our excellent work?

Is that fair to them?

And do they notice the absence right away, or is it easy to fool them?

How do we justify giving some less than our best?

Is it because it’s so hard to set high standards and maintain them 100% of the time?

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

The paradox of unmet needs at work

Disney College Program Alumni weekend
Was one of the first Walt Disney World College Program interns.

 

Our pain and discomfort are caused by unmet needs.

This can be motivating. It can also be demotivating.

Choose which beast to feed.

 

__________

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

The harsh reality is that we are tempted to not do this

Winnipeg Jets sweatshirt and teddy Bear
How’s our stamina for doing the little things?

 

It’s no secret that exceeding expectations is done simply by paying attention to all the details of the work.

The harsh reality is that we are tempted to not do this because many of the things we could easily do will go unnoticed.

Well, most people will not notice, but some will.

Do it for the ‘some’.

Next Blog

To make an exceptional contribution don’t go the extra mile

Trick photography?
How is it possible that the duck is swimming backwards and sideways

 

We are led to believe that to make an exceptional contribution we need to go the extra mile.

Do your little bit of good where you are. It’s those little bits of good put together that overwhelm the world. – Desmond Tutu

The instructor yesterday shared that this is Disney’s secret in their Park and Resort operations. They ask every Cast member to go the extra inch instead of the extra mile.

Next Blog

PS. The duck is standing on a waterfall ledge in inch-deep water.