Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
It’s no secret that exceeding expectations is done simply by paying attention to all the details of the work.
The harsh reality is that we are tempted to not do this because many of the things we could easily do will go unnoticed.
Well, most people will not notice, but some will.
Do it for the ‘some’.
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We are led to believe that to make an exceptional contribution we need to go the extra mile.
Do your little bit of good where you are. It’s those little bits of good put together that overwhelm the world. – Desmond Tutu
The instructor yesterday shared that this is Disney’s secret in their Park and Resort operations. They ask every Cast member to go the extra inch instead of the extra mile.
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PS. The duck is standing on a waterfall ledge in inch-deep water.
Are there simple, transformational tools in existence that 99.99% of the population is unaware of?
Absolutely.
Take the photo above for example.
Most people only focus on what someone needs.
There are three other astonishing places to address in order to go above and beyond the call of duty.
How do I know?
Been doing it for 30 years.
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