Disney Loyalty Keynote 60 minutes vs 90 minutes

St Mary Lake
A few minutes and three miles away from the Bear sighting. Same Lake, but on the western end here.

 

Disney Loyalty Keynote 60 minutes vs 90 minutes.

Same content for either length…

Your Promise  •   Delivering Your Promise  •  Connecting Emotionally

Same high-energy, serious-focus, fun, interactive delivery.

What’s different then?

The extra 30 minutes adds even more interactive, engaging, thought-provoking activity, roughly seven additional minutes of experiential learning for each of the four world-class brand loyalty basics.

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This website is about our WORK. To ponder today’s post about our HQ, click here.

 

My favorite question while teaching at Disney Institute

food chopper
We marvel at what this device does, and how much it costs.

 

My favorite question while teaching at Disney Institute?

So what?

 

Audiences marvel (mostly) at what Disney does and how Disney does it.

Disney Institute facilitators and consultants thrive on their personas, from being at the front of the room, constantly in the spotlight so to speak.

i however, felt it was a tragedy.

People get all hyped up about the what and the how – and all the Magic.

Then they arrive home and have no clue why we do what we do.

So i began antagonizing asking this question:

So what?

So what does any of this mean?

Are you going to build a tunnel under your organization like the Magic Kingdom?

 

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This website is about our WORK. To ponder posts about our HQ, click here.

 

Which pig are you?

Cinderella Castle
One built their house of stone. Cinderella Castle, interestingly enough has no real bricks. They’re fiberglass.

 

Which pig are you?

There were three little pigs.

One worked harder than the other two.

The other two thought the hard-working pig was foolish.

Turns out two pigs were wrong.

 

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This website is about our WORK. To ponder posts about our HQ, click here.

 

Some notable Disney anniversaries

Treadmills
The treadmill of life provides great exercise, but doesn’t get us anywhere. Yesterday at Golds Gym.

 

Some notable Disney anniversaries:

  • Hire date, January 25, 1982
  • Retired, Halloween 2014
  • Partners In Excellence, 2000
  • Walt Disney Legacy Award, 2013

Only one was influenced by intentional, personal choice. Pretty scary to realize so much of life is out of our control.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Disney’s Continuous Improvement Process

Disney Stroller
You couldn’t take Disney Strollers on the Train and the Train was the quickest way to get to the back of the Park. Huge Guest dissatisfier. 

 

Recognize and celebrate is often the most difficult (at least for me) because as soon as something is improved or solved, there is always an immediate need to solve or improve something else clamoring for attention.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.