5 Brand Loyalty questions

5 Brand Loyalty questions:

  1. Do you have a clear, concise, and compelling customer promise?
  2. Does every employee know the company promise?
  3. Are your employees assertively friendly?
  4. Are your products and services worth the price?
  5. Do your products and services align with what you want your customers to identify with?

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Operating within a culture of urgency, we’ll never have time to address this

Disney's Contemporary Resort Convention Center
A few days ago as we were passing through town.

 

Father and Son at Disney's Contemporary Resort Convention Center
Being “Goofy” in our hometown.

 

Disney's Contemporary Resort Convention Center
We love the design of our hometown.

 

Disney's Contemporary Resort Convention Center
Lots of special places in our hometown…many of them only known to the long-timers.

 

Disney's Contemporary Resort Convention Center
We love the attention to detail that is invisible to outsiders.

 

Disney's Contemporary Resort Convention Center
What?

 

Disney's Contemporary Resort Convention Center
Red, black, and yellow is an easy reminder for a very famous fellow.

Disney’s secret to delivering world-class customer service all day, everyday revolves around a simple concept:

Exceed expectations by paying attention to all the details.

In film-making vernacular, from the long-shot to the close-up…everything should be amazing.

If every detail doesn’t matter in your business, who decides, and how, which details aren’t worth it?

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Classic Disney Imagineering storyboarding makes dreams a reality

Disney Jungle Canteen
Reading the menu..even the napkins are set to look like a spear head.

 

Disney Institute creativity speakers
The storyline was storyboarded in classic Disney Imagineer fashion.

 

Disney Business advisors
The attention to detail is extraordinary (aka over-focused).

 

Disney's jungle jeff noel speaker
From the Hippo pool section of the Jungle Cruise.

 

Disney Customer Service Speakers
“Always looking for a handout.” As you approach Schweitzer Falls.

 

Disney Institute Keynote Speakers
Trader Sam has a special deal for everyone just before returning to civilization.

 

The sensory overload was extended to the Cast Members, their behaviors, mannerisms, spiels, their costumes, and it literally had no end.

i’m excited to embellish this DNA with my new Disney Speaker website.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

The UK webinar went better than expected last night

Fanalyse Fan experience webinar
Snapped this as an afterthought as we were saying goodbye.

 

Fanalyse Fan experience webinar
Snapped afterwards to capture the essence of what just happened.

 

The UK 50-minute “Fan Experience” webinar went better than expected last night.

Perhaps it was the unexpected warmup from a spontaneous call from Jody Maberry to do a short Podcast piece for his upcoming episode on brand loyalty.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Disney deconstructed

Disney success formula jeff noel
Disney deconstructed from 30 years of .thinking .differently

 

If you could deconstruct and demystify Disney’s world class customer service formula, what would it look, sound, taste, smell, and feel like?

There are probably less than 100 Cast Members in the world who know how to tell you.

A handful of them can tell it exceptionally well.

And in that handful, what if one stands out for thinking deeper, caring more, reaching higher, and working harder?

Call or text (407-538-4341) to set up a call and i’ll give you a glimpse of what’s possible if we worked together to transform your organizational culture.

The tip of the iceberg is this:

Disney’s success comes from being intentional where others are unintentional.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.