Making a list of the most impactful Disney creative risks we took – during my 32-year span – to address our Cast, Guest, and Shareholder dissatisfiers.
And by systematically alleviating and eliminating dissatisfiers, we methodically enhanced our Cast, Guest, and Shareholder key loyalty drivers.
Son, improving one thing often improves others.
Same is true for neglecting one thing – others get neglected.
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This website is about our WORK. To ponder today’s post about our HQ, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Stumbled upon this on LinkedIn two days ago. Thirty years at Disney, 15 at this place – Disney Institute. Yes, i’m confident i can answer your toughest challenges.
Is there an unfair advantage some speakers have over other speakers?
It’s because i stay with the questions longer than anyone else.
i over-focus on the questions others under-focus on or ignore.
That’s the key to why my cultural architecture is the only way to transform a culture into organizational vibrancy and competitive immunity. It’s also the only way to sustain it.
It hit me yesterday when I was reading an email newsletter from a friend and healthcare culture consultant. Was struck by the slick layouts and diverse topics; very well done.
Their specialty appears to be the ability to go in and help organizations strengthen weaknesses.
That’s the simplest way I can explain my perception of what they do and the difference in my approach.
My approach isn’t to go in and fix anything.
Not in a targeted way, but rather (and more importantly) in a holistic way.
My approach reinforces and strengthens the best parts of their current cultural foundation and puts in place the must-have’s for world-class organizational culture.
i address their culture at the foundational, DNA level.
The need-to-haves and the nice-to-haves come later.
And i insist that without the foundational architecture, any attempt at “fixing or improving things” will fail in the long run.
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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
This website is about our career health. To leave this site to read today’s post on my home health website, click here.
You'll Fill The Bleachers When You Start Leading & Stop Managing
As a leader, are you focused on your people? Without thinking, you say yes, but you’re not, you’re focused on your career and how good you look to the people in control of your next promotion.
Your employees are there to serve the heck out of your customers. Right?
Well, you’re there to serve the heck out of your employees. Surprised?
Big difference between managing things and leading people.
Most people have no idea of the opportunity they’re missing.
