Culture – Page 19 – Disney Brand Loyalty Keynote Speaker

The treatment is so ridiculously simple

(photo: Habits define an organization’s culture. Period.)

The treatment is so ridiculously simple.

Corporate culture can be distilled to one thing and only one thing – habits.

And habits are formed through repetition.

Change the pattern, change the habits.

What’s missing is the vision of the perfect pattern. For example:

Not a speck of trash on the ground. Anywhere.
Every customer’s expectations are exceeded at every touch point.
Every employee feels respected, appreciated, and valued. Everyday. All day.

Have fun today and be amazing.

It’s your habit.

Right?

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Literally every CEO is too busy to worry about their culture

(photo: Most people don’t realize how difficult it is to speak on camera until they are asked to. Same with creating a world class culture. And no one actually asks you to because they assume you are already working on your culture.)

Most executives are stuck. And you might be one of them.

This is long so if you’re not a meeting planner or executive looking for a breakthrough keynote speaker, save your time and move on. And just to be clear about breakthrough, the platform and messages have been honed from 30 years at Disney.

Satisfied?

With your leaders? Your employees? With customer satisfaction? With profits? With your ability to continuously improve, at everything?

Are you serious about world class business excellence?

What if you could partner with a leader who is hellbent on helping you and your organization put a dent in your Universe?

For starters, to help you…

Live like you mean it.
Lead like you mean it.
Serve like you mean it.

To challenge you to choose between a life of seeing profit as the goal or seeing profit as the reward.

Remarkable keynote speakers, the ones that challenge everything and compel you to rethink the five keys to competitive immunity, well, yeah, we need more of them.

A new one just entered the marketplace….

The perfect keynote compels people to be brave enough to burn their ships..

If not now, when? If not ever, why?

407-538-4341 | [email protected]

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Organizational vibrancy is this simple and this hard

(photo: Open for Organizational Transformation?)

Organizational vibrancy is this simple:

Do you work in an organization that has employees serving customers?
Do you rely on customer satisfaction to drive their intent to recommend and return?
Do you live and die on the belief that customer and employee loyalty is the key to your financial success?
Do you have to constantly and creatively solve everyday challenges, big and small, planned and unplanned?
Do you have a leadership team responsible for leading your organization at every level?

Organizational vibrancy is this hard too.

Mid Life Celebration’s founder spent 30 years at Disney, including 15 consulting for Disney Institute. He retired October 31, 2014 and is available to help organizations become more vibrant.

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What’s the number one metric we should be measuring but can’t?

(photo: There are many proactive ways to influence culture, and stories from the past are critical – Mid Life Celebration’s genesis revolves around a pregnant woman sitting on a chair in a movie scene.)

What’s the number one metric we should be measuring but can’t?

Culture.

Culture is what people think and do without thinking.

And what we accept by default becomes the standard.

This ought to scare the heck out of you if you’re in charge of culture.

How do we measure culture?

Experience your product for yourself and use your best judgement.

No?

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The habit of excellence is when more people do better things more often

Disney's Contemporary Resort main building — The world’s best corporate cultures revolve around common sense

The habit of excellence is when more people do better things more often.

The world’s best corporate cultures revolve around common sense becoming common practice.

Culture is what people think and do without thinking.

The reasons we struggle as individuals are the same reasons corporations struggle.

The final thought today is at the…

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