Business – Page 15 – Disney Brand Loyalty Keynote Speaker

Business trifecta at Authority Rainmaker

Ellie Caulkins Opera House, Denver, yesterday.

Business trifecta at Authority Rainmaker.

Amazing speakers.
Amazing event/venue.
Amazing attendees.

It was the last one that was an aha moment though.

The crowd.

The other busy, ambitious people.

Those people.

They were beyond amazing.

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What’s the advantage of hiring a Disney Institute Customer Service Speaker?

Disney Institute Customer Service Speakers — The advantage is unmatched intimacy and experience.

Where do we find great business ideas in a sea of time-tested information?

While cleaning yesterday, found two old notes written on a post-it:

Consulting ROI.
Disney Institute (DI) Chamber of Commerce.

Unsure of the first one’s meaning. Can guess it’s about how you convince a client your high price is worth it. The second is a spin off of what DI already does with their Sponsorship Series.

What’s the advantage of hiring a Disney Institute Customer Service Speaker?

The advantage is intimacy.

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Life is not fair

(photo: MBA student’s daily homework.)

A graduating MBA student asked for advice because she is encountering one dead end after another.

But she’s smart because she realizes there are many other candidates with MBA’s.

An MBA doesn’t open the door for someone to come waltzing in.

Not fair is it?

Another option is to actually start your own business and administer it. A self-made MBA.

Nothing like the real thing to put things in perspective.

And yes, life is not fair.

The amount of work it takes to get picked is unfair.

Get used to it.

Because if you want something as badly as you want your next breathe, now is your time.

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Organizational vibrancy is this simple and this hard

(photo: Open for Organizational Transformation?)

Organizational vibrancy is this simple:

Do you work in an organization that has employees serving customers?
Do you rely on customer satisfaction to drive their intent to recommend and return?
Do you live and die on the belief that customer and employee loyalty is the key to your financial success?
Do you have to constantly and creatively solve everyday challenges, big and small, planned and unplanned?
Do you have a leadership team responsible for leading your organization at every level?

Organizational vibrancy is this hard too.

Mid Life Celebration’s founder spent 30 years at Disney, including 15 consulting for Disney Institute. He retired October 31, 2014 and is available to help organizations become more vibrant.

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Is there a bridge from common sense to action?

Last night had a flashback to 18 months ago at work.

That moment when you wanted to be in bed 30 minutes ago because you’re spent, but kept feeding on Internet inspiration… and came to a realization…

You packed up all your meager belongings and drove from Washington State to Orlando to work for a Man and a Mouse….

And it’s now been 30 years at Walt Disney World Resort, including the past 15 speaking to over one-million people…

How’d that happen?

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