Using prevailing wisdom is Disney’s secret to long-term success

Screen shot of email
Disney business secrets for success.

 

Disney’s business success is based on this prevailing wisdom:

Great organizations over-focus on the same things others under-focus on or ignore.

 

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The less we have to worry about, the more we can worry about

Depositing business check at bank.
UPS delivered as promised by 10:30am yesterday.

 

i dislike talking about money. i dislike worrying about it too.

The check arrived from Canada, as promised, in advance of the keynote speech.

Without worrying about getting paid in a timely manner, i can “worry” (concentrate) on being the highlight of the customer service conference.

 

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Making tough business decisions should be easy

Birthday candles
Yesterday’s birthday celebrations for 94 and 81 year olds, my mother-in-law’s neighbors.

 

Making tough business decisions should be easy.

Why?

Because making tough decisions never goes away.

To thrive in this harsh reality, as well as build, maintain, and enhance your brand, organizational blueprints are mission critical. Cultural architecture is another way of saying organizational blueprints.

Yesterday (Friday) a tough answer came in from an easy decision i made Monday. The special price offer from a (Lee Cockerell) referal came with structure conditions.

  1. A five day deadline opportunity to commit
  2. Upfront payment in full

The client declined.

Losing business on cost is the price that’s paid to build a reputation, externally and maybe more importantly, internally.

Do what you say you’re going to do.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

Only patience begets patience

Seth Godin insight on value
The next entrepreneurial lesson could be the theory of walking away from both little and big opportunities).

 

Being an entrepreneur can be a blind spot when it comes to people looking in from the outside. While the benefits seem greater for the entrepreneur than for working for someone else, the “benefits” do not exist for any entrepreneur until one succeeds at creating and maintaining a thriving business model.

You can start something, but statistics tell a sad story for the majority.

One of the biggest early lessons i’ve learned is:

Only patience begets patience.

When negotiating with other alpha dog executives, egos (and fear) can destroy common sense logic. This can drag things out to the point of exposing unfavorable working conditions – a diseased organizational culture.

Past failures, experience with hurtful, untrustworthy partners and clients – all of this builds a wall. A wall that may only crumble if one is willing to walk away.

 

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Well of course you are

Gapingvoid art
Metaphorically speaking, you need to want change as much as you want your next breath. From Gapingvoid Art.

 

You and your organization have major challenges.

You do not want an expensive solution.

Nothing you’ve tried so far has stuck.

You may have become numb to the drag of your survival and reaction mode.

Your organizational culture is you greatest ally or your biggest roadblock.

Right now and for the foreseeable future (and maybe forever), it’s a roadblock.

You think you need to fix your leadership.

You think you need to fix your customer service delivery.

There’s only one person who will insist you rethink those two obvious categories, plus the three other categories everyone ignores.

  1. Your pain will get worse before it will get better.
  2. Or, your pain will get worse and it will never get better (and never stay better).

These are your only two options.

Could you thrive living on the fringe?

Could you become the best in your category, or, could you become so amazing you create a new category – a category of one?

There’s no one else in the marketplace that will approach common cultural dysfunction issues with the same business karma.

i do not fail.

i can not do the work for you.

You will not succeed without me.

You have to be willing to be Cortes.

No guts, no glory.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.