Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.
Jai Pausch, Randy’s wife, talks briefly about Randy, and his quest for pancreatic cancer funding.
The fifth anniversary of Randy Pausch’s death inspired millions, some who significantly changed after watching his Last Lecture video and reading his book by the same name.
Last year’s anniversary post.
Next Blog
What happens at the very beginning sets the tone for the rest of the day.
Whether it’s a week long conference, a day at work, or a day off.
This is gold for a leader who cares about inspiring her team. Daily.
Next Blog
This was better than I expected, because it was funny (which I didn’t see coming), and not inspiring (which I also didn’t see coming.
And then about halfway through, it actually did start to inspire me, which is why I watched it to begin with.
And it remained unexpectedly funny throughout.
Next Blog
Fear helps us survive in the wild.
Not so much in business.
The dirty little secret about free career coaching.
We are the coach. And, it ain’t free.
It must be paid for with time and effort to conquer our fears.
This will last until we die.
It’s very expensive in effort and focus.
Next Blog
One of us is wrong, and it’s not me (right?). Conflict and adversity are an everyday part of business life.
For one, profit is the goal.
For the other, the reward.
How do they meet in the middle?
As soon as I tell you your wrong, you fight back even harder.
And likewise when you tell me I’m wrong.
Who, and what, gives… that is the question.
No easy answer, but we must lead with a balanced score card – how will any decision affect the finances, customers, and employees?
A great cost saver may unduly pressure employees, or negatively raise the customer’s hassle factor.
A helpful, nice to have, employee service may require money needed for key business drivers.
Great customer service may provide five-star service to a few at the expense of the general population.
These daily challenges are either the spice of life, or the bane of our existence.
Next Blog