Calling the call center is at the top of our joy list, right?

Mid Life Celebration chair logo

 

(photo: Mid Life Celebration was inspired in 1979 by a woman sitting on a chair similar to this one)

Refreshing isn’t it? When we stumble upon remarkably helpful call center support.

The special benefits advisors have been extraordinarily helpful. And with each call another layer of personal growth and understanding happens for the caller.

We travel down roads in life we’ve never been down before. We’ve probably seen the road (various life events) on a map, but never had the opportunity to drive on it.

Until the time comes. Usually unpredictably.

These life events are potentially scary because they are big ones.

But there’s always a chance our fear was unfounded.

Come to find out, the drive can be actually much better than we expect.

Guessing it’s because we reap what we sow.

All in preparation to sow even more.

To help more people, in better ways, more often.

Today’s career thought continues with a home thought for the day at the Next Blog

Satisfaction is dangerous

Portland Memorial Coliseum

 

(photo: yesterday’s ‘office’)

Satisfaction is dangerous.

Because satisfaction only meets needs.

It never exceeds expectations.

We like when our expectations are exceeded.

Don’t we?

Some retire because they can’t wait to quit working.

Some retire because they can’t wait to begin on a higher calling.

Quite possibly even more work than they’ve ever done before.

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Do we care enough to lead like this?

Trail head closed

 

(photo: yesterday, when the going gets tough…)

When it comes to business, leadership, and profits, could we behave in such a manner:

Live your live so that if someone said anything bad about you, no one would believe it.

Is this possible?

Is it desirable?

Would it transform everything in our life?

Do we care enough?

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Sand Lake Imaging

Medical practice patient restroom

 

(photo: An empty soap dispenser sends the wrong message, on so many levels.)

Her (the medical receptionist): Do you have an appointment?

Him: (Rather than say, did you not read the sign-in sheet after you took it from the counter top where it was filled it out in front of you?) He said, yes.

Either she thought he was lying (which is creepy) or she was on auto-pilot.

How does that make a patient feel?

One of the most important jobs a leader has is to ensure moments like these never happen.

Everyone knows their job.

Few have a compelling hopeful reason to do more than they are paid to do.

You know, the little common courtesies that aren’t so common anymore.

All day. Everyday.

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Doing great work makes us uncomfortable

Bus carrying passengers with hidden Mickey

 

(photo: Spot the ‘hidden’ Mickey?)

Doing great work makes us uncomfortable.

It’s difficult to achieve, and even more challenging to sustain.

Few of us have the longterm bandwidth required.

Generally, it’s only the type of work that we would die for. A purpose epitomizing… compelling.

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