Tag: Intentional

Out work ’em

Disney leadership speaker
Are you on fire with what you get to do?

 

Out work ’em.

That’s what Tiger Woods told me.

Had the opportunity at my gym to ask Tiger a few questions. The first question, “What advice would you give to someone who wanted to be the best in the world at something?”

“Out work ’em.”

There you have it.

Context: Tiger Woods at one time was the best golfer the world had ever seen. He absolutely dominated the sport in a way that made the previous greats a distant second. And then there was the fiasco in his personal life and everything fell apart.

 

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Deconstruct Disney’s DNA then reconstruct it in the simplest terms

Disney Institute speakers
Margaret’s Tweet (yesterday, April 11) on the photo above is the focus here.

 

Without context, we are completely misguided and destined to fail.

“Culture by design starts with the customer.”

Nope.

Wrong.

Context…

The customer experience starts with your employees.

The employee experience starts with your leaders.

So.

Culture by design starts with leadership.

Be intentional with your leadership culture, otherwise your employee experience will be by default, instead of by design.

The degree to which your employee culture is by default is the degree to which your customer’s service experience is unintentional.

You’re welcome.

PS. Imagine what you could learn, do, and teach by being inside Disney and Disney Institute for 30 years.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Making a great first impression in your organization

 

Jody’s episode is worth a listen from start to finish. However, if you’re pressed for time, listening to just my 6-minute piece about Disney University and Disney’s Train-the-Trainer class is a decent compromise.

PS. Listening to his first 6.5-minute piece makes my piece even more relevant.

PSS. Jody and i used Skype to record. We’ll be using RINGR in the future.

And finally, next time, i’ll skip the intro story (meeting Brian at DU) and get straight to the content.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

It’s about being intentional where others are unintentional

Disney steps
Home themed after Disney. Intentionally.

 

Disney is currently the 5th most admired company in the world according to Fortune.

Disney’s success is driven by over-focusing on the same things others under focus on or ignore.

It’s about being intentional where others are unintentional.

 

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This website is about our WORK. To ponder posts about our HQ, click here.

 

Every company has a culture

All companies have a culture, only the ones built by design sustain long-term growth.

Is this really true?

Think of it this way…

All humans are given a body but only the ones who purposefully use common sense to intentionally care for it sustain a higher degree of wellness.

 

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This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.