Disney – Page 80 – Disney Brand Loyalty Keynote Speaker

Why did i pick Halloween as my last day at Disney?

Chicago Ohare airport — Chicage O’Hare airport for the connecting flight to Walt Disney World.

Why did i pick Halloween as my last day at Disney?

Simply this, because i wanted to be able to say, “After 30 years at Disney it was pretty scary to leave.”

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None of this was part of the plan

Disney Hilton parking lot — The Hilton on Hotel Plaza Boulevard was literally empty last night. And the reason i took the photo was to remember where we parked, not to highlight the business downturn.

Hilton’s Benihana table for eight, just like at Epcot., a few miles down the road.

Orlando Magical dining — Orlando Magical Dining is from August 25 through October 1, 2017, at various local restaurants, but none of Disney’s official restaurants partake in the program.

None of what happened was part of the plan. We simply had a reservation for 6pm to have a nice Japanese meal.

We arrived early, were seated right away, and by 6:45pm we hadn’t met our chef.

By the way, none of the chefs were Japanese.

It made me think how that would fly at Epcot.

(It would crash and burn.)

Anyway, Chapin and i (Cheryl was in Pennsylvania) agreed that if our entrees didn’t begin by 7pm, we’d leave.

He had homework.

And an hour is a long time to wait in your seat.

Six minutes to spare, at 6:54pm, our chef began, and we enjoyed his style and our meal.

We did agree to skip dessert to save time and i had the check taken care of before we finished our entree.

Looking forward to returning to Teppan Edo.

It’s our Family favorite “Disney” restaurant.

Last night’s experience was good.

It was not very good, and it certainly wasn’t great.

Good and very good aren’t good enough.

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Pay attention to details to exceed expectations

Multiple versions.

What it looks like with a nice coat of paint.

But it’s the extra detail that makes it a Disney standard.

Pay attention to details to exceed expectations.

In business terms, most describe focusing on the details as the effort required to exceed customer expectations.

A wonderfully professional paint job isn’t enough.

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i was there the Summer before Epcot Center opened

The day after i return from Glacier National Park, i plan to visit Epcot to say, “i was there.”

i was there the Summer before Epcot Center opened.

In fact, i arrived January 24, 1982.

Why?

The next day i was scheduled for Disney Traditions, the new Cast Member orientation class.

A few months later, tram tours around Epcot Center’s perimeter were offered to Cast Members and their Families.

My Dad and Stepmom were staying at Disney’s Polynesian Village Resort.

We have Super 8 movie footage (somewhere) of the whole place under construction.

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Walt Disney’s last filmed appearance October 27, 1966

Walt Disney’s last filmed appearance was October 27, 1966.

It was not the EPCOT video as we previously thought.

Forty-nine days later, Walt took his last breath.

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