Please welcome Disney’s time-tested business wisdom to your community

Disney Institute Speakers
The fee for this one-day training opportunity this Fall in Syracuse is $299-$329, depending if you are a member or not.

 

Here’s what you get.

i  offer the same thing for you and your business community.

While at Disney Institute from 1999-2014, i traveled to 200 cities in the US, Canada, and Mexico to deliver this exact event.

It is a day everyone will talk about for a long time.

And of the five topics (Leadership Excellence, Employee Engagement, Quality Service, Brand Loyalty, Creativity & Innovation), i delivered Quality Service twice as much as the second closest (Leadership) topic.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Who was the brave soul that told Walt Disney he was crazy?

confrontation
Yesterday from Twitter.

 

Walt Disney Jungle Cruise
Walt originally wanted real animals. You understand how ridiculous that idea was, right? Who was the first to tell Walt?

 

Emotional connection
Meeting expectations doesn’t create an emotional connection. You know that, right?

 

Who was the brave soul that told Walt Disney he was crazy?

Who’s the brave soul that tells you, and gets you to believe, “Emotion trumps everything”?

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Wisdom comes from experience

Denver airport
Frequent travel allows you to learn not to panic when connection times are brief.

 

Wisdom comes from experience.

Experience comes from making mistakes.

Don’t waste mistakes on the opportunity to beat yourself up and feel bad.

Revel in your errors.

Thank them for what they can teach you.

Emotional connections can be positive or negative.

When it comes to mistakes, the choice is obvious.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

The genius of Walt Disney Imagineers (video)

 

The genius of Walt Disney Imagineers is humbly captured in this video.

So many insights.

So discreetly revealed in such an understated way, most will miss the gold.

Quick story: For Fantasia, Walt had theater owners install special effects devices in their (small town) theaters, like a second pair of speakers in the rear so the audience would have “surround sound”. He had them install misters in the ceiling so you could “feel” the movie at the right moments. Red carpet from Main Street (USA) across the sidewalk to their theater’s entrance. Pre-printed show Playbills and ushers in tuxedos so arriving patrons would feel like they were attending a Broadway premier.

The theater owners didn’t do any of it.

They couldn’t grasp the vision and didn’t have the time nor money to go to these extremes for a movie that was passing through.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Excite, inspire, and motivate, Disney style

Disney Institute Speakers
Yesterday on Twitter.

 

Disney Institute Speakers
Big convention here at Walt Disney World.

 

Disney Institute Speakers
My buddy Ernesto, from Disney Institute.

 

Excite, inspire, and motivate, Disney style.

It’s not the Magic that makes it work, it’s the work that makes it Magic.

Common sense.

Not common.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.