Five training tips I learned from Bob Pike:
1. Show…not tell
- Big difference between show vs tell
- Real-life experience beats theory
- It’s not what you know
- It’s what you do with it
- Follow-through is key
- Self-confidence is major motivator
2. The “eyes” have it
- Pictures trigger recall better than words
- Use window panes for max retention
- Our mind thinks in pictures
- Shortterm memory hold 7 (+/-2) bites of data
3. The 90/20/8 rule
- We have limited attention spans
- Breaks at 90 minutes or less
- State change every 20 minutes
- Participant involvement every 8 minutes
4. Tune in to “WIIFM”
- Everyone is asking, “How will this help ME:”
- Improve my performance
- What are my benefits
- What losses will I avoid
5. Work books that work
- Need to know info
- Nice to know info
- How to find info