The treatment is so ridiculously simple

Disney Customer Service Speakers

 

(photo: Habits define an organization’s culture. Period.)

The treatment is so ridiculously simple.

Corporate culture can be distilled to one thing and only one thing – habits.

And habits are formed through repetition.

Change the pattern, change the habits.

What’s missing is the vision of the perfect pattern. For example:

  • Not a speck of trash on the ground. Anywhere.
  • Every customer’s expectations are exceeded at every touch point.
  • Every employee feels respected, appreciated, and valued. Everyday. All day.

Have fun today and be amazing.

It’s your habit.

Right?

Next Blog

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.