Category: Emotion Trumps Everything

This Disney photo explains why jungle jeff is so obsessed with certain things

Walt Disney World Resort Trash cans
Serious (obsessive) effort and detail for a simple trash receptacle, no?

 

The companies that have the longest term employee and customer loyalty – like Disney and Apple – earn that admirable reputation because of their focus and discipline on the smallest details.

It’s baked into their hardware (like trash cans) and manifested in their software – their insanely helpful employees.

It’s rare, hence valuable.

The recipe is simple.

Be nice to everyone, all the time.

And the unspoken part is this – whether they feel like it or not.

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The job of a great leader?

Philosophy quote
It matters little to walk to do the preaching if not our walking, is the preaching.

 

How important is creativity in leading others well? And what exactly does doing it well mean?

First, there is nothing more important to a leader than doing it well. That’s our job.

Second, the measure of success is in inspiring others to want to do the work that’s necessary.

And to have them driven, determined, grateful, and humbled to feel the privilege to do the work.

And to create more leaders. That’s the job of a great leader.

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