Culture is defined in one word

 

Culture is defined in one word.

Habits.

The easier it is to do something, the easier it is to do it again. The easier it is to not do something, the easier it is to not do it again.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

In May, 2018 has already exceeded my business expectations

hidden Mickeys
Drain cover at Disney with Hidden Mickey.

 

magic Kingdom Tunnel map
From someone’s social media feed yesterday.

 

Magic Kingdom Main Street empty
Never gets old. Another social media screenshot from Twitter yesterday.

 

In May, 2018 has already exceeded my business expectations.

Economically, anything else i do for the final seven months of the year is extra.

This is year four on my own and it’s a wonderful reality.

Year two began similarly from January through May, and then the economic abyss.

Let my guard down and had a scary seven months.

And i am completely aware that 2019  business is never guaranteed.

Such is the life of a solo entrepreneur.

My gut tells me a uniquely packaged, never-before-published series of (7) Disney Business books has the potential to create a business Magic beyond comprehension.

And more importantly, provide every business professional in the world with finger-tip access to Disney’s Cultural DNA.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Keynote Speakers and Disney business insights yesterday

High School student speaker
Alex is the rising Senior class president and gave a short speech to his classmates before the Outstanding Scholars awards.

 

Disney Keynote Speakers
Social media (Twitter) was active with Disney Keynote Speaker updates yesterday.

 

Disney Institute Keynote Speakers
From Twitter feed yesterday.

 

Disney Institute Keynote Speakers
My colleague Mike Reardon, a die-hard Boston Red Socks and Tampa Bay Lightning fan.

 

Disney Institute Keynote Speakers
This is gold.

 

Disney Institute Keynote Speakers
Closeup of the gold.

 

Keynote Speakers and Disney business insights yesterday.

Love it.

Never gets old.

Surprised to see photos of Disney Institute content.

Technically, this is not permitted by Disney or Disney Institute.

Will check on it for the current policy.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

My Disney speeches cover things in a way you’ve never been taught in school

Winter Garden Theater
Yesterday at 4:30pm. Waiting for our Son’s shift to finish.

 

litter
This is where i sat on the curb while waiting. Time passed before i noticed. All i could think of is what possesses someone to think it’s ok to leave these here?

 

My Disney speeches cover things in a way you’ve never been taught in school or at work.

Disney Customer Service, for example, has a harsh reality, an astonishing paradox, and just three world-class building blocks.

This is different from anything you’ve ever heard of, been exposed to, or ever considered a possibility.

What then?

Habits.

Vision.

So what?

Imagine one year from now what your personal delivery of Customer Service could look like.

What habits would need to be stopped, started, or improved?

Can you envision being significantly better at customer service while actually reducing your efforts to make people happy?

Note: This is a classic, real-life example of working smarter, not harder.

Now that you’ve heard my Disney Customer Service keynote, what will you begin to do (or stop doing) within the next 72 hours?

What promise will you make to yourself?

You still dream big and make noble promises, right?

Whew.

Good.

For a minute there i was worried.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

When you visit Orlando, leave with Disney Business insights

Visit Orlando milestone
Big news a few days ago – Orlando is the number one visitor destination in America, and the first city to surpass 70 million annual visitors. George Augel (left) and i worked together at Disney Institute. He was at the top…i was at the proverbial bottom.

 

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About Visit Orlando
Visit Orlando, The Official Tourism Association®, represents the most visited destination in the United States, with a presence in more than a dozen countries around the world. Visit Orlando, together with its 1,200 member organizations, represents every segment of the area’s leading industry.

About Orlando
Home to seven of the world’s top theme parks, Orlando, Theme Park Capital of the World, is the No. 1 family vacation destination and the most visited destination in the United States. An unparalleled mix of unique experiences create cherished memories for visitors, including legendary theme parks, an array of world-class water parks, entertainment venues, an award-winning food scene, shopping and nightlife. Orlando offers more lodging options than nearly any other destination in the world, from expansive resorts to uniquely themed hotels.

 

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This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.