Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
CEO’s and other senior executives want quick, cost effective solutions to things they’ve been unable to conquer.
My main job is finding creative ways to help them see their blindspot.
It’s gonna take time and money.
And a level of commitment they’ve never experienced before.
Note to self: Selling is the transfer of enthusiasm.
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Controversial Disney internal politics shared in this revealing Disney Magic Band story.
A health care executive asked me what i thought of the article.
My response?
These kinds of internal struggles happen in every organization and it is no different at Disney.
End of story.
The insight is that politics, notwithstanding, do not mean an organization can’t be vibrant.
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This is not a blog about Disney.
This is a blog about our work life, and i just happen to have spent 30 years of mine at Disney.
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What does your passion for running have to do with business?
Everything. But i’m not going to dive into it today.
Ok, i will. But only because it makes perfect sense.
Sixteen years ago i made a radical departure from an inactive lifestyle . i began running 100 meters a day. And from that small commitment, success grew.
It continues to grow.
Insignificant, right?
At some point Disney decided to always keep their bathrooms spotless. This was a radical departure from the norm (in Amusement Parks).
One small, intentional change, changed everything.
Guests don’t write to Disney with awe and wonder about the $100-million rides. They write to us about the remarkably clean bathrooms.
The Disney Imagineers (who design and build $100-million attractions) get trumped by the Disney janitors (Custodial Hosts and Hostesses).
Talk about unfair.
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Much of leadership’s efforts are behind the scenes and unnoticed by the rank and file.
It’s our job as leaders to manage this and strike a fair and equitable balance between sounding boastful and intentionally managing our reputation.
Logged eight miles in the effort to run only a half-mile.
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