We all have blind spots. You know, stuff everyone else can easily see about us that we are clueless to.
As a professional speaker, the classic example is the keynote speaker who says, “Um” so many times in their speech that you start counting, just to see what a ridiculously high number it will be.
Last night, a consultant I’ve been traveling with said, “You know what I’ve noticed about you? You’ll talk to anyone.”
Blind spots are almost always stereotyped as negative. Guess that’s a big blind spot for all of us.
Whether you love Disney or not, we all have to admit that Disney works tirelessly to provide the highest quality, the most creative and amazingly fun experiences for their Guests.
Walt Disney is a beloved American Icon. And it’s Walt Disney’s legacy Bob Iger and the rest of the Disney Team is responsible for maintaining and perpetuating.
What about where you work? What about you? Do you do your part to maintain and perpetuate your organization’s reputation? This Orlando Sentinel article reveals Disney’s latest announcement for a 2012 opening of Disney’s Art Animation Resort.
Customer expectations are a funny thing sometimes. Some people are so hard to please and some are so easy to please and of course, some are in the middle.
“Good morning, can I get you anything?”, from the friendly, smiling Delta flight attendant – Orlando to Atlanta – sitting here in Business class. “May I please have another water, I’ll finish this one quickly. Thank you.”
The Internet has amazing ramifications, many extraordinarily positive. Like right now, I’m typing this jungle jeff blog post before we taxi away from our gate.
I’ll post this, take the cup of ice water and pour it in the sink. Not ready for another water, ice water is too cold, and an open plastic cup of water probably isn’t the best idea during take off.
Delta only loads one bottle per business class passenger. News to me, but I’m just so thankful to be alive that one bottle per person as the best they can do is so trivial, that it hardly seems worth blogging about.
Hardly.
Business class is reserved for Delta’s most loyal customers.
Every ant in the ant mound and every bee in the bee hive makes a contribution. Same with humans. Generally speaking, society pays us money relative to our contribution.
With money, we can buy food, shelter, transportation, insurance, and help others.
Money isn’t the root of all evil, it is the love of money that is the trap. Making money is challenging. Investing it and growing it are even more so. But we need to figure it out – it’s our adult responsibility.
It’s called courage. Our creator also bestowed us with courage, so we could stand and fight, to defend ourselves – from a Saber-Toothed Tiger, or a brutal economy.
Yet the challenge most of us face, is the challenge of stealth proportions. The one we can not see, hear, touch or taste.
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The fear of success.
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You know what’s crazy, once we start to see, hear, touch and taste it, we wonder why we waited so long.
