How many reputations do you have? You have one with every person you know.
dad
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This website is about our WORK. To ponder today’s post about our HOME, click here.
Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
How many reputations do you have? You have one with every person you know.
dad
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Catch a fire.
Bob Marley
Yeah mon, welcome to Jamaica.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
i love this place. i love this moment.
dad
Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.
Note: During my Disney career from 1982-2014, never once called a Guest a customer. Using customer in this post to speak the language of ‘outsiders’, the unindoctrinated.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Repetition is the mother of all learning.
dad
Had a science teacher in 10th grade (my school district’s high school was 10th thru 12th). Freshmen were considered “Junior High” with the 8th-graders.
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This website is about our WORK. To ponder today’s post about our HOME, click here.