Catch a fire.
Bob Marley
Yeah mon, welcome to Jamaica.
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This website is about our WORK. To ponder today’s post about our HOME, click here.
Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Catch a fire.
Bob Marley
Yeah mon, welcome to Jamaica.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
i love this place. i love this moment.
dad
Every Cast Member learns on Day One the supreme goal of all customer interactions. And then we talk about the bullseye every day for the rest of their Disney career. Disney is not even remotely interested in hitting the target. The bullseye is the only goal.
Note: During my Disney career from 1982-2014, never once called a Guest a customer. Using customer in this post to speak the language of ‘outsiders’, the unindoctrinated.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
You are the CDO (chief development officer) of You, Inc.
dad
After consuming that video/quote/story, it…
Makes you think of?
Makes you want to do?
You’re gonna start doing?
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
Your work contribution is your brand. Be a great brand.
dad
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.
If you’re gonna take selfies, make at least 66% of them ‘cool’.
dad
Laugh as often as you can. Someday your show will be over.
• • • • •
This website is about our WORK. To ponder today’s post about our HOME, click here.