What are you willing to sacrifice?

Disney leadership speaker
How badly do you want to succeed?

 

If your passion and purpose aren’t worth defending, you will never excel at what you claim is important to you and your organization.

 

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

This is extremely contagious

Disney leadership speaker
Enthusiasm often described as passion, is extremely contagious.

 

This is extremely contagious.

What?

Enthusiasm.

Careful though.

The second most contagious thing in the world is the lack of enthusiasm.

 

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

How important is your contribution?

Disney leadership speaker
Ever heard of the concept of purpose versus task?

 

How important is your contribution?

Are you trained to meet customer expectations?

Or are you trained to exceed them?

Doing your task (your job) well is designed to meet expectations.

Doing more than your task (more than your job) is designed to exceed expectations.

A remarkably small tweak in the culture that has magnified Disney as the world’s greatest customer service organization.

 

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Want to share a great message?

Disney Institute Speakers
In 2012, we still had five core Disney Courses. Today (2018) there are three.

 

 

My life is my message.  – Gandhi

So is yours.

 

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.

 

Is this in your heart?

Not recommending you watch this 19-minute TED Talk. However, if you enjoy laughing, artistry, and a final crescendo, it could be time well wasted.

 

 

You have to believe in your heart that your client is better off by purchasing your product.

Absolutely.

i do.

Period.

Go.

 

•  •  •  •  •

This website is about our WORK. To ponder today’s post about our HQ, click here.

If you want to stay on this site and read more posts from this Blog, click here.