No average room

Disney Store airport storefront
It’s kinda fun to do the impossible, said Walt. If your goal isn’t impossible, you’re not reaching high enough, says jeff. Photo: Orlando International Airport.

Aim for perfection, settle for excellence.

Have no room for status quo or mediocrity.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Culture isn’t until it is

Steamboat Willie title
Every Cast Member learns key Walt Disney Company milestones on their very first day with the Company during orientation. Few milestones are bigger than the first cartoon with synchronized sound. Walt used his own voice for Mickey, so we could save money. The new-hire orientation is purposefully called Disney Traditions.

Culture isn’t important, until it ‘suddenly’ is.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Consistently shed

man sitting by mountain lake
Sitting quietly gives you immediate feedback on your life.

Much of what we do is a trap.

What?

Much of what we do is non-essential.

Create margin on your calendar.

Margin is empty-space were nothing is scheduled.

Margin allows you to be present and go where your energy and motivation take you.

Unhurried. Unencumbered.

Always open to discovery, service, and fun.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Top 3 brand loyalty priorities?

Disney Customer Service Speaker Jeff noel's name tag
Q. What compels an employee to stay for 30+ years? A. An emotional connection to the brand. Employees need to be emotionally connected to your brand before customers can become emotionally connected.

A leader and a direct report are paired and each has a Post-it note. The leader writes the top three brand loyalty priorities she expects of her direct report. And the direct report writes the top three brand loyalty priorities she thinks the leader expects from her.

What are the odds the lists match?

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Prolific harvest

tile in 911 memorial
Middle tile in small print, “Let’s Roll.”

Prolific harvest…

Growth mindset.

Physical vibrancy.

Peace and contentment.

Work artistry, a category of one.

Prioritized priorities at home.

Classic “I took the path less traveled and that has made all the difference”.

.hpm

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This website is about our WORK. To ponder today’s post about our HOME, click here.