Tag: excellence

Only a heretical professional speaker would never give the same speech twice

large stadium seating
Excitement and unpredictability are universally desirable

 

Only a heretical professional speaker would never give the same speech twice.

What the speaker loses in scalability, consistency, comfort, and predictability she gains in engagement, authenticity, excitement, and trust.

The leader’s job isn’t to maintain the status quo, the leaders job is to break the mold.

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Flippin’ amazing, just like she had hoped

Old Iowa Capital Building
Old Iowa Capital Building

 

Flippin’ amazing, just like she had hoped. Like the prediction yesterday, the desire to be flippin’ amazing paid off.

Delivering amazing isn’t for ourselves and our next promotion (unless we’re selfish), it’s for the people we serve.

We know this, no?

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How much is enough when you are never satisfied?

Chick-fil-A customer appreciation reception
Enthusiasm doesn’t fall from the sky, it’s cultivated and practiced

 

How much is enough when you are never satisfied? The hardest thing in the world to explain to someone outside of a company that has a world-wide reputation for excellence is that none of it magically happens.

It isn’t the magic that makes it work. It’s the work that makes it magic.

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