Disney Brand Loyalty Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Meg Crofton retired yesterday, June 1, 2015.
Looking forward to sitting down with her and catching up.
Can you imagine the pressure and time commitment required to be the President of Walt Disney Attractions?
Can’t wait to see what she has planned in retirement.
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Humble beginnings for Walt Disney doesn’t even begin to scratch the surface.
If Disney ran your life, the first thing Disney would insist on is creating an architectural framework for a balanced, intentional approach to every detail of your life.
At work it’s:
Leaders • Employees • Customers • Loyalty • Creativity
At home it’s:
Mind • Body • Spirit • Work • Home
Improve one, they all get better. Neglect one, they all suffer. At work. At home.
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Three days ago, in a blast from the past, a friend offered this email excerpt from nearly a decade ago, from a Disney Institute (DI) engagement i led. While i do not recall the situation, Craig did. The crazy thing though, it sounds legit:
• • • • •
About 5 or 6 years ago, when you came to Columbus with DI.
I was standing with you, after it was over, at the front of the room, when a guy came up and started rattling off things he had heard about Michael Eisner. I remember it distinctly, because it was a lot of material that was in a 2006 book, Disneywar. (I had recently finished reading it, too.) It was clear he was trying to get validation to some dirt he had in mind.
You handled it flawlessly. I don’t remember specifics. But it was to the effect that Michael had done a lot of good for the company.
I do remember that after that, you told me that you had spent some time with Mr Eisner and that he is a good guy. You told me you’d tell me about it someday. 🙂
I believe you had said you were his specific handler, when he was in town. I couldn’t tell if this was during your Resort Operations days or during your DI days.
Either way, I look forward to hearing about it. Eisner may have had a rocky end with the company. But, he did some incredible things, righted the ship and set the company up with a great base to build on for the 21st century.
OK, done geeking out.
🙂
craig
• • • • •
Consistency is the hallmark of a reputation.
By the way, what prompted Craig’s email was this post, also from three days ago.
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A 15-year old Disney leadership flashback applied to yesterday.
Last week while in Denver at the Authority Rainmaker event, an email from Orlando:
Are you available next Thursday May 21?
A former client has initiated a request for my Disney consulting services. Had no idea of the details last week, but in the past three days we hammered everything out.
Then yesterday a call. “Jeff, we are postponing the session for two weeks. One of the leaders in another department passed away from a sudden heart attack.”
Stunned. Saddened.
We worked through this and then before hanging up i asked:
If the speed limit is 55, how fast can i drive before you would become uncomfortable? And let’s assume 100 would be reckless. He said somewhere near 85.
My job is to rattle the cage of every person in the room.
Taking risks is risky. So is playing it safe.
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Today, as fate would have it, is May 21 (the original date of the speaking engagement) as this is written.
Does Steve Jobs’ legacy inspire you?
Does Walt Disney’s life inspire you?
Ok, not a trick question…
Does your life inspire you?
There can be only one answer and “no” is not it.
Impossible?
Absolutely, if you believe it to be.
Not impossible?
Absolutely, if you believe it to be.
Want inspiring?
One-hundred days ago, i wrote and published this post – it was the same day i wrote this one.
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