A simple apology

Disney Genie service
There will be massive apologies needed for Guests who are not dialed in to the business enhancement.

Twice in 10 minutes there was a profound thought in the power of a simple apology to defuse a tense situation.

Without the apology, inaccurate assumptions proliferate.

With an apology, tension should melt away.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

What chew talkin’ about Willis?

Steve Jobs on stage announcing iPhone
Anyone could have thought this up. Many probably did. Steve got it done.

When people .think .differently, they are inspired to look at polar opposites.

From going the extra mile to doing next to nothing.

From balance is a myth to balance is not a myth.

From midlife crisis to midlife celebration.

From waiting for the question to asking the question.

From defaulting to surviving, to over-focusing on thriving.

From thinking outside the box to thinking inside the box.

From a culture by default to a culture by design.

From telling you the answer to getting you to tell me the answer.

From relying on the very best answers to relying on the very best questions.

From having a business own you to you owning a business.

From being a warning to being an example.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

How daily habits erode

inspirational quote about not quitting
Greeting card. Profoundly simple, simply profound message. Simplicity is the only way to thrive. Don’t believe me? Eventually you will. But you may be trapped in a lifetime of bad habits and unwilling (or unable) to change.

Daily habits are destroyed the same way they are developed.

One day at a time.

As we pass from one stage of life to another – say from being single to being married – responsibilities and expectations increase.

This added volume forces us to change.

Generally, we do not like change. Change taps into distant primal thoughts and we worry about our status quo.

Unless we are enticed by the pleasurable gain of money, status, sex, honor, drugs.

Learn to manage the paperwork of life – the proverbial, never-ending in-box of life.

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Work from anywhere

Disney Pixar Luca toys with a Mountain backdrop
Time stamping the Grinnell Glacier Overlook, 2021.

Pre-Covid-19 (March 2020) work from home was a luxury few enjoyed.

Then suddenly, certain industries could only survive IF they had everyone work from home.

So what was impossible became common. Overnight!

Do the math on that one.

Meanwhile, there’s another impossibility (yet i’ve been doing it for 20 years)…work from anywhere. At the next blog, i suggest even crazier (free) .thinking .differently

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This website is about our WORK. To ponder today’s post about our HOME, click here.

You cannot be satisfactory

Crowded Disney main street
Safety and safety protocols are Disney’s strongest and most important habit. August 3, 2021. Covid-19 Delta variant is surging.

The easier it is to do, the more likely it becomes a habit.

Let that sink in.

Meeting every expectation is expected.

Exceeding expectations is art.

The easier it is to do your art, the more likely you become a habitual artist – a potential category of one.

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This website is about our WORK. To ponder today’s post about our HOME, click here.