Diluted culture

Disney Performance Excellence booklet from 1990's
The Disney Decade (1990-2000) demanded unprecedented growth. Performance Excellence was the antidote for a diluted culture.

Growth dilutes culture. A diluted culture doesn’t solve problems, it creates them.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Got Communication?

Disney is big, busy, and customer expectations are out-of-this-world high. How do you communicate to every employee the most important things in a scaleable, digestible, and welcomed way?

Use your constant need to communicate with your team as a daily, tireless, world-class tool to inform and inspire what your culture stands for and why this is mission critical.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Childlike explanations

You control your behaviors. Your behaviors tell a story to your children about what you value. Same with leaders telling employees a story.

Two simple, key, repeatable messages: culture by design not by default, and, operationalize your culture with Human Resource processes you control.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

More whys please

5 Disney Institute speakers on stage
Why is the dude on the right acting so silly?

If vibrancy is a 10 on importance, why is your number so far from 10?

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.

Do it now

email screen shot
Within hours of receiving the annual notice, payment done.

As much as humanly possible, do things as they come across your desk. The paperwork of life backs up quickly if delayed or postponed.

dad

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This website is about our WORK. To ponder today’s post about our HOME, click here.