Write like you mean it

Book storyboard
Lighter.

 

Book storyboard
Darker.

 

Write like you mean it.

 

__________

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

Advice for writers (two Seth Godin riffs)

Advice for writers (two Seth Godin riffs).

Riff one.

Riff two.

Don’t die with a book in you.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

What i learned from Disney about…

What i learned from Disney about…

  1. leaders
  2. employees
  3. customers
  4. reputation
  5. improvement
  6. chain of excellence
  7. balance

Seven topics.

Seven books.

Disney books, all of them.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

What Disney taught me about balance

What Disney taught me about balance…

Disney engrained in me the five keys to world-class organizational vibrancy.

  1. Leadership Excellence
  2. Employee Engagement
  3. Customer Service
  4. Brand Loyalty
  5. Creativity and Innovation

It’s simple:

Leaders set the internal employee service culture, if employees are happy they stay and if they stay they good at what they do.

Employees who are happy and good at what they do create good external service quality which generates customer satisfaction.

Customer  satisfaction is dangerous though because it does’t lead to customer loyalty.

The perception of superior value leads to customer loyalty. Doing more than the customer expects (at every touchpoint with your human resources, physical resources, and processes) creates the consistent perception of superior value.

Customer loyalty leads to revenue growth and profit, which leads to stakeholder value.

Stakeholder value (including non-profits) is the reason businesses are in business.

Profoundly simple.

Ridiculously elusive in spite of the baked in common sense.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our career health. To leave this site to read today’s post on my home health website, click here.

 

Seeing what no one else sees and seeing more of it

Nassau, Bahamas port
There are countless distractions in a Cruise ship port, all of them intended to get you to impulse buy.

 

Bicycle at Nassau port
Walking past a bicycle like thousands do every day.

 

Bicycle at Nassau port
Walking past what everyone walks past but seeing something no one else sees.

 

Bicycle at Nassau port
And not only seeing what no one else sees, but seeing more of it than no one else sees.

 

Yesterday when we hid Janice’s birthday cake in the Senior Living Facility communal kitchen and my first thought was, “Look at all this table space. This would be a perfect place to lay out all seven story boards and get started.”

Disney really honed my thinking. i wasn’t thinking about the storyboards, but in seeing the large table space, i immediately remembered the opportunity and possibility.

Can’t turn it off.

It’s a blessing and a curse.

 

__________

 

On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

This website is about our career health. To leave this site to read today’s post on my home health website, click here.